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Mustang Creek Estates of Frisco

3.9

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1200 West Main Street, Frisco, TX, 75033, United States

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3.9225 reviews
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Anonymous 
8 years ago

My loved one has made the transition just fine into this community. He is really happy with how everything is going and how welcoming everyone was to hi. The food could use some improvements in the quality, but there are no serious complaints. This was the best fit for him and his budget out of all the different facilities we had taken a look at. 

Business response:

Thank you so much for your review and your kind words about our staff! We are so happy to hear your loved one is happy in his new home. We have the most amazing staff that truly have a passion for caring for seniors. Thank you again. 

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SSnyder 
8 years ago

My dad is very happy here. He likes the size and it feels like a home, instead of hospital or nursing home. He enjoys the ability to visit the other houses. The staff is very friendly and he already feels they are apart of his family. It is always clean and the staff is very friendly and seem to enjoy their positions. 

Business response:

Thank you so much for sharing your review! We are so happy to hear your father is happy in his new home. Mustang Creek Estates in Frisco has an amazing staff, residents and families! Thank you again. 

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Anonymous 
8 years ago

I felt that when I got useful information about this community, they were not going to be a right fit for my parents. In the future they would not be able to accommodate my parents to stay for long term. They were very nice and knowledgeable. 

Business response:

Thank you so much for taking the time to share your experience at Mustang Creek. We are sorry to hear we would not be a good fit for your parents. We hope you found a good fit community for them. Thank you again! 

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Anonymous 
8 years ago

Everyone I met here was very nice and helpful.The facility was clean and homey(there was a smell that bothered me-cleaning products I think).This is a unique living concept,and we need to decide if it would be a good fit for my mom. 

Business response:

Thank you so much for your review. Thank you for sharing how nice and helpful our staff is. We have a great team in Frisco! Mustang Creek Estates in Frisco provides seniors with a high quality, residential type of assisted living at an affordable price and we hope your mom calls Mustang Creek home. 

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Anonymous 
9 years ago

It is a work in progress for my aunt since her move to this community. Overall we know she is safe and being cared for very well. Her health isn't doing the best, but they are trying their best to care for her and her needs. They have a very caring, concerned staff. They do a good job with keeping the community clean, and neat. The residents aren't very pleased with the meals, there's some room for improvement in that area. This wouldn't be the first place I would recommend, but it is the second. 

Business response:

Thank you so much for taking the time to share your review. Thank you for sharing how caring our staff is and how clean our homes are. We would love to be the first place you recommend. We encourage our families to speak with our leadership team for any issues you might be having so we can solve them together. 

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Bruce T. 
9 years ago

We feel very blessed that our mother lived here. The staff was outstanding at dealing with my mom, no matter how difficult she was. The care, love and affection provided to my mom was second to none. We cannot say enough good things about the care and compassion provided for mom durng her final days. Highly recommend Mustang Creek for your loved ones. Great leadership and a great staff that will take care of family like it is theirs. 

Business response:

Thank you so much for sharing your experience about Mustang Creek Estates in Frisco and recommending our unique Assisted Living and Memory Care to others. Most of all thank you for allowing us to care for your mother. 

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Anonymous 
9 years ago

I liked this community and I thought is was nice looking place. This community is close to my house and I did want to take my wife here. After looking around I did not get the right feeling to select them. Nothing is wrong with them, it is a suitable community. 

Business response:

Thank you for sharing your experience when you visited Mustang Creek Estates in Frisco. We are so happy to hear we are convenient to your home and that you think we are a nice looking place. We wish it had worked out for you. Thank you again for writing this review. 

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Anonymous 
9 years ago

my mother-in-law is doing fine at her new community. There was small issues in the beginning but the staff have made improvements on the concerns we had addressed. My mom is trying to accustom herself to the community. The community is very clean from what I see. The meals had tough meat at one point but after talking with them they made it better and no complaints now. 

Business response:

Thank you so much for taking the time to share your experience at Mustang Creek Estates in Frisco. We are so happy to hear your mother-in-law is doing well! We appreciate you bringing any concerns you may have to the attention of the Executive Director so it can be addressed and resolved. Thank you again for your review. 

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Anonymous 
9 years ago

Residents and staff appeared happy. Very clean. 

Business response:

Thank you so much for taking the time to share your thoughts about Mustang Creek Estates in Frisco. 

Frequently asked questions about Mustang Creek Estates of Frisco

How is Mustang Creek Estates of Frisco rated?

Mustang Creek Estates of Frisco has a 3.9 star rating with 225 reviews. 

When is Mustang Creek Estates of Frisco open?

Mustang Creek Estates of Frisco is open now. It is open 24/7.