Mustang Creek Estates of Frisco

3.9

Assisted Living Facilities
Frisco, TX

About this business

Wellness Assisted Living Facilities Memory Care

Location details

1200 West Main Street, Frisco, TX, 75033, United States

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3.9249 reviews

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Anonymous

8 years ago

This is a review for touring the facility. Very nice and clean facility with 14 rooms per house. Staffs are friendly.

Business response:

Thank you for your feedback. We’re sorry to hear we weren’t a fit for you but hope you found something perfect for your loved on. Thanks again for taking time to inquire about Mustang Creek Estates!

Anonymous

9 years ago

On the tour I had to consider this is not the right fit for my mom. The community is set up differently. They have different little houses within the community. If one likes a homey atmosphere with not a lot of activities, this is for them.

Business response:

Thank you for your taking time to tour our community in Frisco. We’re sorry if we missed sharing our activities calendar but we make sure to have plenty of activities for all our Residents to ensure they stay active and engaged. And we definitely strive for the homey atmosphere with open kitchens, home cooked meals and lots of love. Thanks again for touring and let us know if you have any questions!

SSnyder

9 years ago

My dad is very happy here. He likes the size and it feels like a home, instead of hospital or nursing home. He enjoys the ability to visit the other houses. The staff is very friendly and he already feels they are apart of his family. It is always clean and the staff is very friendly and seem to enjoy their positions.

Business response:

Thank you so much for sharing your review! We are so happy to hear your father is happy in his new home. Mustang Creek Estates in Frisco has an amazing staff, residents and families! Thank you again.

Anonymous

9 years ago

I felt that when I got useful information about this community, they were not going to be a right fit for my parents. In the future they would not be able to accommodate my parents to stay for long term. They were very nice and knowledgeable.

Business response:

Thank you so much for taking the time to share your experience at Mustang Creek. We are sorry to hear we would not be a good fit for your parents. We hope you found a good fit community for them. Thank you again!

Anonymous

9 years ago

It is a work in progress for my aunt since her move to this community. Overall we know she is safe and being cared for very well. Her health isn't doing the best, but they are trying their best to care for her and her needs. They have a very caring, concerned staff. They do a good job with keeping the community clean, and neat. The residents aren't very pleased with the meals, there's some room for improvement in that area. This wouldn't be the first place I would recommend, but it is the second.

Business response:

Thank you so much for taking the time to share your review. Thank you for sharing how caring our staff is and how clean our homes are. We would love to be the first place you recommend. We encourage our families to speak with our leadership team for any issues you might be having so we can solve them together.

Bruce T.

9 years ago

We feel very blessed that our mother lived here. The staff was outstanding at dealing with my mom, no matter how difficult she was. The care, love and affection provided to my mom was second to none. We cannot say enough good things about the care and compassion provided for mom durng her final days. Highly recommend Mustang Creek for your loved ones. Great leadership and a great staff that will take care of family like it is theirs.

Business response:

Thank you so much for sharing your experience about Mustang Creek Estates in Frisco and recommending our unique Assisted Living and Memory Care to others. Most of all thank you for allowing us to care for your mother.

Anonymous

9 years ago

Residents and staff appeared happy. Very clean.

Business response:

Thank you so much for taking the time to share your thoughts about Mustang Creek Estates in Frisco.

Anonymous

10 years ago

This is a really positive community with great people. We are very pleased with all the help they have given us. The community looks great and well-kept. The staff is very kind and helpful. This is a more mellow community, it has a calm atmosphere . It is smaller then the other community's we looked at, but it is not so overwhelming. This was a good fit for my mother and I would highly recommend it.

Business response:

Thank you so much for taking the time to share you experiences. We are so happy to hear your mother is doing so well and that Mustang Creek Estates of Frisco is a good fit for her. Thank you again.

Carol K.

10 years ago

I want to take this time to express my sincere appreciation for your facility, your staff and all that you do for families that are in great need of your help. When I finally realized that I could no longer take care of my husband at home (after saying "I will never do this") I started searching for a place for him and I feel so fortunate that I found Mustang Creek Estates, Frisco, and only a short distance from my home. I was absolutely distraught having to turn his care over to someone else but you all made the transition ... read more

Business response:

Thank you so much for sharing your experiences at Mustang Creek Estates in Frisco. We know your heartfelt review will help many others as they struggle with the difficult decision of moving a loved one to an Assisted Living or Memory Care. Thank you again.