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Nationwide

1.2

About this business

Location details

1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2586 reviews
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Larry B's profile image
Larry B 
5 years ago

I had my windshield replaced 4 months ago and Nationwide is giving the run around and still hasn’t reimbursed me the $1400 I paid up front. Nationwide is definitely not on your side. Don’t go to Safelite! They’re the same company. So beware of them pushing you that direction. Very cheap glass! 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concern 

David G's profile image
David G 
5 years ago

Going on over 60 days and just recieved a letter that they need another 30 days to review my claim. What would happen if I sent them 2 letters saying I needed 30 more days to make my payment. They blame it on covid but its complete bad business. This is overwhelming. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Martin Q's profile image
Martin Q 
5 years ago

We changed insurance to Nationwide supposed to be escrowed. Apparently they never sent the bill to the mortgage company and said it was set up for us to pay. Never got a bill and now they are saying we are cancelled in a letter on a Saturday. Guess what cannot reach anyone on weekend must be Monday through Friday so here we sit with no coverage. 

Business response:

Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter. 

Melissa S's profile image
Melissa S 
5 years ago

On August 17th 2020 my children and I were tboned by a client of nationwide who ran a red light. The police contacted my witness and the driver received a summons immediately for failure to obey traffic sign. Mr. George ********my assigned adjuster , was extremely rude and demanded a recorded statement which I legally declined.Mr ******** stated he wasn’t doing anything until he received a recorded statement. The police report was provided however mr ******** continued to refuse the assessment of collision damage. I called a... read more

David T's profile image
David T 
5 years ago

Nationwide Nightmare This is in regards to veterinary pet insurance provided by Nationwide insurance at **** * ******** *** **** ***** **** ****. In late October 2019 I had received a flier with my benefits package at work. The flier was for pet insurance at Nationwide. My dog was getting older so I called to get a quote on the cost. The person who answered began their introduction. I told them I was looking to get a quote, so they ask me for my personal information. I said I was only looking for a quote. They then said in o... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Jeff W's profile image
Jeff W 
5 years ago

This company will do all it can to not pay out on claims. The appraiser downgraded my hail damage when multiple roofers claimed that there was enough damage for it to be replaced. Then after fighting to repair or replace they send me a letter informing my insurance representative that they would be dropping my home insurance due to a "damaged roof." I then contact the state insurance regulator on NC to file a complaint and they stated that it was the right of the company to drop anyone they desire. SO Stay away, FAR FAR AWAY... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Erin's profile image
Erin 
5 years ago

We purchased Nationwide pet insurance for our English Bulldog, Sebastian, right when we got him around 10 weeks old. We had heard great things about Nationwide and knew that having an English Bulldog, we definitely should get pet insurance for him. Our little guy has unfortunately had a rough go in his first 8 months of life from a health perspective. We thought that since we had pet insurance, a lot of the costs would be covered. Since getting our policy, we have only received approximately 24% back of the total amount we’v... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Brian J's profile image
Brian J 
5 years ago

We have pet insurance with them and they are the worst insurance company that I have ever dealt with. Twice we have sent itemized receipts to them with detailed lists of what was done (rabies shots, etc.) with dollar amounts and they keep asking us to send an itemized receipt. I can't imagine how any receipt could be more itemized. When you call them, you are put on hold forever. Worst customer service. They try very hard not to pay in accordance with our pet insurance agreement. Awful company. They are a ripoff. 

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Sanaz S's profile image
Sanaz S 
5 years ago

Absolutely the entire nationwide Insurance is a scam. I have full collision coverage and they wasted over 47 days of my time because i don’t have rental insurance on my auto policy. They had me drop off my car to the shop of my choice and stalled the work mid way. Every single person I came in contact with at nationwide was rude, incompetent and a complete waste of time and scam. Thankfully my policy is over in three months. I got my car back today after 47 days of bs. It’s not the shops fault at all I actually will leave a ... read more

Business response:

We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns. 

Frequently asked questions about Nationwide

How is Nationwide rated?

Nationwide has a 1.2 star rating with 586 reviews. 

When is Nationwide open?

Nationwide is closed now. It will open at 9:00 a.m.