Nationwide

Josh M 

on BBB

5 years ago

I've been with nationwide for 9 years. Zero accidents and zero claims. My vehicle was broken into and the destroyed the soft top to my jeep. Nationwide decides to replace my top with parts from a junkyard. Seriously. A salvage yard. The customer service is breathtaking its so bad. Not one person I talked to was polite, professional and you can forget about any bedside manor.Avoid at all cost. 

Jorge E 

on BBB

5 years ago

After many years of consolidating our home, second home, rental property, car and umbrella insurance with Nationwide and punctually paying our premiums, they sent us a notice in April canceling our home insurance and giving us a meager three months to find a replacement. We live in the ********************** and understand that our area is classified as higher-risk for wildfires, but giving us three months to find an alternative? We consider this unprofessional and unethical, given our long-term loyalty as clients that Natio... read more

Amy D. 

on BBB

5 years ago

My home burnt down last september, it is now almost a year later and it's just now getting rebuilt, the apartment that was arranged for me I was assaulted so ***************** and his supervisor told me even though my house is in no way of being complete and I have 2 move in 2 weeks they cant help me with a place to stay, bc the property management sees it as I am getting evicted which I'm not even the landlord had said I was the one assaulted but both sides have 2 leave he basically told me I'm on my own and gave me a budge... read more

Kim L 

on BBB

5 years ago

I've had Nationwide for over a year or so and recently I moved to a different county and was totally unaware that it was going to raise my insurance premium by quite a bit. I had only been here one month in my new place and I went online to pay my new **** and it showed the previous month amount and my next month amount increase of which I never was notified. I had to call five times to try to get through to a supervisor to find out why this had changed why it was so much and I was told a resolution person would call me whic... read more

Kaleo G 

on BBB

5 years ago

********************** ************************** Extremely disappointed. Since getting ********************** as our pet ********************** 3 years ago, it has been extremely hit and miss with getting our claims approved. I have a high maintenance French bulldog, two actually, and sadly it seems like a 50/50 chance every time I turn a claim in. Most recently, we had a 3 day ** stay as one of my dogs is a seizure pup. $4,000.00 plus dollars later, I turned in my claims to, disappointingly, have them denied in return. Tha... read more

Jessica W 

on BBB

5 years ago

I got in an accident with someone insured by **********************. I was sitting at a red light when this person hit me and caused $12k worth of damage to my car. They denied my claim even though it was clearly the other drivers fault. Even according to the police report. Do not ever do business with them. It took days of calling to get someone to call me back. They are rude and no help. Terrible business. 

Anabel P 

on BBB

5 years ago

I found ********************** pet insurance through my employer's website, assumed it's a big, accredited company. However, I just realized this is a shady place because numerous problems also occurred to other pet parents. I wish I knew this earlier and choose a reputable, credible company. I bought "My pet wellness" with a premium $60+/mos. ********************** is self-claimed, please avoid it at all costs. I was never informed that the first charge being 2 months premium, I had to pay since my plan already kicked in an... read more

W. Latimer 

on BBB

5 years ago

DO NOT GET INSURANCE WITH THESE SCAMMERS!!!! Someone hit my son in my car and TOTALED IT!! I am the primary owner and they wouldn't pay anything on my car. I provided the necessary proof that my son didn't reside with me and still NOTHING! Every month they had their payment on time and in full. Nasty and unresponsive adjusters. This company is a complete RIP OFF!!! 

Ryan F 

on BBB

5 years ago

What a terrible company! I mean, this is 'Nationwide" which is supposed to be a big company? A company of "this size" should not have so many internal issues. I constantly have issues with billing. I set up "autopay" but if they send the bill out before the autopay takes effect, it doesn't "autopay". Then, when you go to pay online, it cancels the automatic payment. It's a conundrum and I'm amazed a company of this size has such, what seems like small issues but is a great inconvenience to the customer.