Nationwide

Azzadell 

on BBB

5 years ago

Signed up for homeowners insurance through progressive and ended up with these clowns. They sent an inspector to the house, he was very nice, who pointed out a few things that needed to be addressed. The previous homeowner's were in the middle of a bathroom remodel when we bought the house. I addressed every item other than the bathroom as we are having a professional complete the project. They decided to drop us because "the bathroom wall needed repair." It didn't need repair, the remodel needed completion. They refused to ... read more

Lou T 

on BBB

5 years ago

I cancelled my insurance on the 18 of August and they went and took out $212.47 on the 23rd. Now they refuse to refund me that money. 

Wjfb 

on BBB

5 years ago

My siblings filed a claim for a vehicle she *****, has police report provided to insurance company of incident. ************************* with nationwide called me, interrogated me, multiple times, upset me my nerves, and emotions (this was in a incident I wasn't involved in, in anyway. (again police report provided) trying to wiggle out of paying for coverage clearly provided. Nationwide js why my coverage has been with farm bureau for over a decade and I have never had any issues. 

Aalexis W 

on BBB

5 years ago

They do not care to go above and beyond for their customers but still expect to get paid. Theyll deny your claim and shut you out like youre a criminal. 

Melissa N 

on BBB

5 years ago

Id give 0 stars if I could. Short of the long.. I canceled a renter policy and was due a refund. A month later my check still has not arrived. Come to find out the sent it to the wrong address. How? When I canceled the policy I said what address to send the refund to. My policy was issued for the address the check was suppose to go to. The billing was listed with the address the check was to go to. Yet somehow it went to my old address. Now they need to cancel that check, request, process and issue a new one. If Im lucky I m... read more

Michael A 

on BBB

5 years ago

Nationwide Pet Insurance is a complete rip-off. They give criminals a bad name. They play the typical delay games of insurance companies everywhere, and then they pay pennies on the dollar if they pay at all. And their payment method is also shady. You are given a short window of time (10 days) to jump through more online hoops just to collect the pennies that they want to throw at you. You have to waste time creating new online accounts, and create profiles, and then add policy information, all to collect the measly amounts... read more

Joe F 

on BBB

5 years ago

Before you purchase RV (Recreational Vehicle) Insurance from Nationwide be aware they don't have field agents for their RV policies. They review all claims via a desk agent who has no (or minimal) training or knowledge in campers. The desk agent assigned to my claim only had knowledge of "her parent's camper" and repeatedly refused to listen to *************'s certified technician's explanation of failure mode and root cause analysis as the mechanical design was different from "her parent's camper".Nationwide deployed multip... read more

BellaScout 

on BBB

5 years ago

Nationwide Pet Insurance is the absolute worst health insurance for pets. Unfortunately I chose this insurance when my chihuahua was a puppy and ended up stuck with it for her lifetime as a result. When she was a puppy they refused to pay for disc disease surgery because they claimed it was a pre-existing condition. They said she had an eating disorder that cause her disc disease which was ludicrous. Throughout her life they barely paid anything for her various illnesses as compared to my other dog who had Trupanion insuranc... read more

Josh M 

on BBB

5 years ago

I've been with nationwide for 9 years. Zero accidents and zero claims. My vehicle was broken into and the destroyed the soft top to my jeep. Nationwide decides to replace my top with parts from a junkyard. Seriously. A salvage yard. The customer service is breathtaking its so bad. Not one person I talked to was polite, professional and you can forget about any bedside manor.Avoid at all cost.