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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a lifetime customer of Nationwide Auto Insurance. On 9/27 I had a not-at-fault accident when a driver t-boned me, resulting in my car needing a tow. The towing company that Nationwide dispatched damaged my car in addition to the original vehicular accident, and instead of admitting fault, denied the claim. I contacted Nationwide who said I would need to file ANOTHER claim, so I had two claims within three days time. Except, they did nothing to help me (this was THEIR dispatch company THEY chose). I had pictures o... read more
Nationwide should change their slogan about being on your side. I’m a veteran, and I found out today that my policy canceled yesterday because I didn’t pay my insurance auto bill within 2weeks of due date. I’ve never had my policy cancelled at ****or ***** or *********** within two weeks, I’ve been able to pay a week before the next due date. Then, they had the normal to send something after my cancellation saying they need proof of insurance before them by November 18th. Why would that even matter when you cancel my policy ... read more
I have my homeowners with Nationwide and have for 26 years. I have always been prompt with my payment and never filed a claim in those 26 years. I filed a claim on my homeowners for the first time for wind damage from Hurricane Sally and it was the worst experience I have ever had dealing with an insurance company. These people have no compassion for you, they try and make you feel like it was your fault you had damage. It's stressful enough going through a natural disaster but then to have your insurance company bully you, ... read more
Nationwide is definitely not on your side!! Costumer service is 0, on the scale 0-10, and if I can go in the "-" range, I will. I go to the office located in ******** *N: Nationwide Insurance: ***** ** ********** *** * *** ******* ***** ******** ** *****. Horrible experience. Customer service there is the worst I have ever seen. I have home ins with Nationwide. They have increased my premium every year with at least $100-$120, because of a change in the home value, is what they say every time. This year, I received my renewa... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
I had my windshield replaced 4 months ago and Nationwide is giving the run around and still hasn’t reimbursed me the $1400 I paid up front. Nationwide is definitely not on your side. Don’t go to Safelite! They’re the same company. So beware of them pushing you that direction. Very cheap glass!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concern
Going on over 60 days and just recieved a letter that they need another 30 days to review my claim. What would happen if I sent them 2 letters saying I needed 30 more days to make my payment. They blame it on covid but its complete bad business. This is overwhelming.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
We changed insurance to Nationwide supposed to be escrowed. Apparently they never sent the bill to the mortgage company and said it was set up for us to pay. Never got a bill and now they are saying we are cancelled in a letter on a Saturday. Guess what cannot reach anyone on weekend must be Monday through Friday so here we sit with no coverage.
Business response:
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.
On August 17th 2020 my children and I were tboned by a client of nationwide who ran a red light. The police contacted my witness and the driver received a summons immediately for failure to obey traffic sign. Mr. George ********my assigned adjuster , was extremely rude and demanded a recorded statement which I legally declined.Mr ******** stated he wasn’t doing anything until he received a recorded statement. The police report was provided however mr ******** continued to refuse the assessment of collision damage. I called a... read more
Nationwide Nightmare This is in regards to veterinary pet insurance provided by Nationwide insurance at **** * ******** *** **** ***** **** ****. In late October 2019 I had received a flier with my benefits package at work. The flier was for pet insurance at Nationwide. My dog was getting older so I called to get a quote on the cost. The person who answered began their introduction. I told them I was looking to get a quote, so they ask me for my personal information. I said I was only looking for a quote. They then said in o... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 599 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.