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Nationwide
- Finance
- Columbus, OH
About this business
Location details
1 Nationwide Plz, 1st Floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nationwide is the most expensive insurance you can buy. I'm sure Peyton and Brad are well paid. I switched to ***** and now I'm happy. Nationwide did send me a refund due to covid 19 then they still billed me for final charges. 0000A Big Zero!
Business response:
Thank you for allowing us the opportunity to resolve this matter. We have provided you with direct contact information should you need any further assistance.
My mother's employer had their 457 retirement plan with NRS. Since she died I've been trying to rollover that money to an inherited IRA at Vanguard. It's been two months and they keep losing the paperwork! I called them five days ago and was explicitly told they had everything they needed and the transfer would happen in three to four business days. I called today to find out why it hadn't happened and was told they LOST MY PAPERWORK AGAIN!!! I will NEVER take part in anything linked to the name Nationwide again.
I'm leaving a one cause I have to I'll never have this company ever again they are useless
Horrible experience with this company during an insurance claim. The claims adjuster and the entire advocacy team are useless. I kept complaining about the claims adjuster and her direct manager, and the advocacy team kept trying to put me in contact with the people I complained about. That entire advocacy group is a joke, not once did I ever get a follow up call from management. I had to chase my own checks down because this entire team is useless and unprofessional.
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns
I purchased a veterinarian policy of insurance with Nationwide Pet and paid an additional amount for a cancer coverage. When Bug was diagnosed with brain cancer, Nationwide told me the cancer rider did not apply and the coverage was limited to the injury coverage, which is half of the coverage for cancer. It refused to pay what it owed. For a year it sent a letter each month claiming it was looking into the claim. I filed a lawsuit and it denied I had a policy of insurance and that I paid for it all these years. With a loomi... read more
Worst insurance EVER! Including the lying agents, that tell you everything is covered, until something happens, then they look for anyway to not pay you. Perhaps they should change their slogan to “Not on your side”!!
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
They have no idea what they are doing. I called them the first time because we filled a claim on their website and they said they have no record of the claim even though we had the confirmation email it was submitted. They had no idea what happened and asked me to refile. So a 5 months pass a we had to fill a death claim for our dog passing away and we got an email saying it was completed but with no details. So I called them to explain what they covered. First they said it was denied because the receipt stamped by the crema... read more
Paid 265 dollars for two week travel insurance for cruise trip from Chile to Port Canaveral. Got to Chile and cruise was cancelled. Forced to buy plane tickets home and stay 1 night in hotel, transportation to airport etc, Submitted claim for 3000 dollars with documentation. They paid 300 saying trip was only interrupted . That was insult as it in essence only paid for their worthless policy. Nationwide they are NOT on your side
AWFUL. I submitted a claim for pet insurance reimbursement. They requested additional records and on 3/17/2020 I faxed them what they needed, including the letter that stated I only needed records from 8/1/19 to 3/16/2020. it is now 5/4/2020 and I have not received anything. I called 4 weeks ago to confirm they got it and were processing it and they said they were. I am now on hold with EVONNE and she is trying to tell me then need records from 3/16/2020 to 4/1/2020. WHAT? WHY?? She hasn't even seen the vet, there are no rec... read more
Business response:
We have received notification of your consumer review on the Better Business Bureau website. Nationwide has the appropriate parties involved to address your concerns.
Frequently asked questions about Nationwide
How is Nationwide rated?
Nationwide has a 1.2 star rating with 592 reviews.
When is Nationwide open?
Nationwide is closed now. It will open tomorrow at 9:00 a.m.