Nationwide

Brian J 

on BBB

5 years ago

We have pet insurance with them and they are the worst insurance company that I have ever dealt with. Twice we have sent itemized receipts to them with detailed lists of what was done (rabies shots, etc.) with dollar amounts and they keep asking us to send an itemized receipt. I can't imagine how any receipt could be more itemized. When you call them, you are put on hold forever. Worst customer service. They try very hard not to pay in accordance with our pet insurance agreement. Awful company. They are a ripoff. 

Sanaz S 

on BBB

5 years ago

Absolutely the entire nationwide Insurance is a scam. I have full collision coverage and they wasted over 47 days of my time because i don’t have rental insurance on my auto policy. They had me drop off my car to the shop of my choice and stalled the work mid way. Every single person I came in contact with at nationwide was rude, incompetent and a complete waste of time and scam. Thankfully my policy is over in three months. I got my car back today after 47 days of bs. It’s not the shops fault at all I actually will leave a ... read more

Nancy D. 

on BBB

5 years ago

Nationwide is a rip off. They are overpriced. I switched to Geico in March and canceled Nationwide. My rates for the same coverage is so much lower. Nationwide sent me a bill after I cancelled. Then they sent me a refund due to covid 19. Now in July I get a bill from a collection agency for coverage before I cancelled. They should pay me since I always paid my bill. I paid the collection agency just to get rid of Nationwide. 

Nancy D 

on BBB

5 years ago

Nationwide is a rip off. They are overpriced. I switched to Geico in March and canceled Nationwide. My rates for the same coverage is so much lower. Nationwide sent me a bill after I cancelled. Then they sent me a refund due to covid 19. Now in July I get a bill from a collection agency for coverage before I cancelled. They should pay me since I always paid my bill. I paid the collection agency just to get rid of Nationwide. 

amber b 

on BBB

5 years ago

Horrible experience. They don't want to pay anything, deny, deny, deny. Using Covid as an excuse, refuse to refund all expenses after making me spend hours filling out pages and pages of paperwork. Apparently only covering anything if you are sick. Liars and cheats. I will never purchase anything from them again. What is the point of having insurance, they are just as bad as my medical insurance. Companies no longer are required to follow through or be accountable for anything anymore. Sad. 

Nancy D 

on BBB

5 years ago

Nationwide is the most expensive insurance you can buy. I'm sure Peyton and Brad are well paid. I switched to ***** and now I'm happy. Nationwide did send me a refund due to covid 19 then they still billed me for final charges. 0000A Big Zero! 

David S 

on BBB

5 years ago

My mother's employer had their 457 retirement plan with NRS. Since she died I've been trying to rollover that money to an inherited IRA at Vanguard. It's been two months and they keep losing the paperwork! I called them five days ago and was explicitly told they had everything they needed and the transfer would happen in three to four business days. I called today to find out why it hadn't happened and was told they LOST MY PAPERWORK AGAIN!!! I will NEVER take part in anything linked to the name Nationwide again. 

Betty C 

on BBB

5 years ago

I'm leaving a one cause I have to I'll never have this company ever again they are useless 

Joanna A 

on BBB

6 years ago

Horrible experience with this company during an insurance claim. The claims adjuster and the entire advocacy team are useless. I kept complaining about the claims adjuster and her direct manager, and the advocacy team kept trying to put me in contact with the people I complained about. That entire advocacy group is a joke, not once did I ever get a follow up call from management. I had to chase my own checks down because this entire team is useless and unprofessional.