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Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom
Get directionsThis Care home is extremely good, with excellent staff and routine. It is clean and tidy. My mum has a very good bright room with great window and furnishings. It is warm or cool as appropriate. The Care staff are very attentive to her needs. Food is well prepared . Very impressed. Due to her age and health, some activities are beyond Mum. However there is a community feel.
My wife has been nursed in Oakview for nearly three years. She has received excellent care throughout. The home is comfortably and appropriately appointed. The staff are warmly friendly yet the care is not intrusive. There are daily stimulating activiites suited to the differing circumstances of the residents.In other words Oakview is a well balanced and well managed home.
I cannot praise Oakview Lodge staff highly enough. They were wonderful right from the start of my looking for a place for my very ill husband - right through to the end, when he died. We were impressed from the beginning with the care and friendliness the staff exuded - my daughter and I even asked if we could put our names down for when we need a Care Home. Sadly, they said no. I was kept informed at all times of anything of note, everything was carefully explained and expertly and kindly done. The professionalism of both t... read more
My mother has recently had a few problems and, as usual, the Home reacted very professionally and sorted her problems. They always listen to our needs and the staff take a proactive stance in dealing with anything.
Oakview are amazing at caring for our elderly relative. They are kind and caring towards him. They anticipate his needs and support his health and wellbeing very effectively. We could not ask for anything else for him. Thank you to the home's leadership team and all the staff who care for him so well.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are pleased to know that our staff team are kind and caring towards your loved one. I will share your feedback with the team.
My Mum's mental and physical health have improved greatly since she has been living at Oakview Lodge. The team at Oakview are incredible friendly, great at communicating my Mums needs and assisting with all appointments and services.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
My husband has been on the Nursing floor for over six months now. He has been given consistent, cheerful and loving care and we have never seen any signs of impatience from any of the nurses or carers. He is treated - and valued - as an individual and is encouraged to be as active and engaged as possible, given his physical challenges. My family and I particularly like the fact that all members of staff are friendly, helpful and welcoming. The atmosphere is always cheerful and the home is immaculate.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that our staff team are cheerful and patient towards your husband when delivering his care. I will share your feedback with the team.
Always caring , with a friendly team who treat my Dad - a frequent visitor to see my Mum, with such great kindness and support. The team handled my Mums recent move to the nursing floor with professionalism and empathy.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
My mother in law has been a resident at Oakview Care Home for 15 months now. The team there do everything they can to care for all her physical and cognitive needs. She always looks tidy and clean, staff are friendly and attentive. She has lots of interaction from all members of team. The staff here are very friendly, communicative and helpful. They keep myself and my husband informed of our mum's progress. We are very happy she is in this care home.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 105 reviews.
Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.