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Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom
Get directionsOakview are amazing at caring for our elderly relative. They are kind and caring towards him. They anticipate his needs and support his health and wellbeing very effectively. We could not ask for anything else for him. Thank you to the home's leadership team and all the staff who care for him so well.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are pleased to know that our staff team are kind and caring towards your loved one. I will share your feedback with the team.
My Mum's mental and physical health have improved greatly since she has been living at Oakview Lodge. The team at Oakview are incredible friendly, great at communicating my Mums needs and assisting with all appointments and services.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
My husband has been on the Nursing floor for over six months now. He has been given consistent, cheerful and loving care and we have never seen any signs of impatience from any of the nurses or carers. He is treated - and valued - as an individual and is encouraged to be as active and engaged as possible, given his physical challenges. My family and I particularly like the fact that all members of staff are friendly, helpful and welcoming. The atmosphere is always cheerful and the home is immaculate.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that our staff team are cheerful and patient towards your husband when delivering his care. I will share your feedback with the team.
Always caring , with a friendly team who treat my Dad - a frequent visitor to see my Mum, with such great kindness and support. The team handled my Mums recent move to the nursing floor with professionalism and empathy.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
My mother in law has been a resident at Oakview Care Home for 15 months now. The team there do everything they can to care for all her physical and cognitive needs. She always looks tidy and clean, staff are friendly and attentive. She has lots of interaction from all members of team. The staff here are very friendly, communicative and helpful. They keep myself and my husband informed of our mum's progress. We are very happy she is in this care home.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
Mum's health needs changed very suddenly during my visit. Staff present responded quickly, calmly and professionally. I was hugely reassured by the team's response to relieve and treat my mum's condition. As a result, all is now well with Mum. Thank you, Oak View nursing and care staff - you are all very special people.
Business response:
Thank you so much for your kind review of Oakview Lodge Care & Nursing Home. We're glad we could support your mum quickly and effectively. It means a lot to our team to hear this.
Oakview Lodge Care & Nursing Home is an excellent facility. The rooms are spacious and bright, complete with an ensuite. The staff are very attentive and caring and are always there to help. The home has an extensive and varied set of activities during the week, including a cinema and pub for the residents. The management staff have been excellent and very flexible in ensuring my mother is being well looked after. I am very happy I was able to get my mother there as a resident.
Business response:
Thank you so much for your kind review, I will pass this on to the team. I am glad that your mother has settled into our care, it is an honour to look after her.
When my parent was admitted to Oakview Lodge, the first impression was that it does feel like a home and not a hospital. The corridors just in and out with bits of furniture and pictures which gives the feeling you're in a house. Looking down the hallways you cannot see lines of doors. The rooms are very spacious with underfloor heating and ensuite facilities. Reasonable-sized double-glazed windows. The food is very good and the lounge area has lots of space with tea and coffee provided.
Business response:
Thank you for your kind words. We pride ourselves on offering our residents a home and not simply a place to live.
I can't recommend Oakview Lodge enough. The staff are truly exceptional, kind, attentive and always go the extra mile. The facilities are top-notch, creating a comfortable and welcoming environment. Most importantly they've taken such wonderful care of our family member. It's a relief knowing they're in such good hands.
Business response:
Thank you so much for your kind words. I will ensure they are passed on to the team. Caring for your loved one is a privilege, thank you for choosing us.
Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 98 reviews.
Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.