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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very professional - very charming and fun group of young men doing a great job of ensuring I get a great oil change experience. Reasonably priced (even for all the extras they presented [most of which I genuinely needed] ) and for a quick no appointment needed change, this really is a good value and good peace of mind. Highly recommended (and today my reps were Abraham & Marcos & Byron and they did a fabulous job). 5-stars
Business response:
Hi, Dar. Thank you so much for leaving us a stellar review!
I have been coming to Oil Stop for years and have never had such a pleasant experience as I did today. Stuart was warm and welcoming, professional, and took great care of providing me with the education to make a decision for my vehicle. He explained the products and the benefit to my vehicle, showed excitement when I did agree to the upsell, and was patient and understanding when I did not. He made the 30 minute process a breeze: cracking jokes and keeping me entertained in between caring for my vehicle. I absolutely recomm... read more
I've got 60,000 miles on my Jeep and I only trust these guys to do my oils changes. They're always so polite and set expectations for wait times appropriately. Everyone was wearing masks and although they aren't serving beverages like they were before (just bottled water which is still a nice touch) they are running the car wash until 4pm Monday-Friday, and the team is as efficient as ever. My oil change was done within 20 minutes and I only plan to go back to this location. Tory started my car along with Ray and Johan who h... read more
My favorite location to clean out my car, get is washed and get the oil changed. I always use chevron oil change for serving our vehicles, but this location in particular is my favorite. The location is spacious (unlike Coddingtown) and the techs are pleasant. This location usually seems to get the job done faster than some of the others. I also love how easy it is to use the adjoining car wash. This Chevron Oilstop is a lifesaver and a timesaver! Also there is a $10 off yelp coupon right now! Score!
Awesome customer service Been a while--don't remember much but they were helpful & efficient
my oil drain plug fell off of my car one week after my oil change. could have totaled my car and extremely dangerous!!! they stripped my oil drain plug and i had to pay over $600 to have it repaired. an overpriced $110 oil service turned into weeks of headaches and a bill of $600+.
They tell me it's $105 for a synthetic oil change but then they tell me that there is an additional charge of $18.00 for each quart of oil totaling 5 quarts =$90.00 + $15.00 for the oil filter. $105.00+$90.00+$15.00=$210.00. Why advertise it for $105.00 is my question.
Business response:
We appreciate your feedback, Raymond. If you would like to discuss your experience further, don't hesitate to reach out to us at (707) 766-0272 or guestservices@oilstopinc.com . We would love the opportunity to resolve any issues.
You see Oilstop while driving down the road and you need an oil change. You get the impression the price is affordable and the service will be fast. When you pull up they offer you a free beverage. Coke, coffee or water. All feels great so far. Let me highlight why you want to take your oil change business elsewhere: 1) Method of oil drain: Oilstop uses the vacuum/siphon method through the dipstick. This is bad because it fails to drain all contaminants from the pan and also your drain plug has a magnet and metal shavin... read more
Business response:
Dean, Thank you for taking the time to share your feedback. We appreciate every opportunity to improve and provide clarity on our processes. Our goal at Oilstop is to offer a high-quality service that is convenient, efficient, and beneficial to your vehicle’s long-term health. We’d love to address the concerns you mentioned: Topside Evacuation Oil Change Method: We use a topside evacuation system to remove old oil through the dipstick tube. This is a widely used and industry-accepted method, designed to prevent wear on dra... read more
Greg was awesome and really helped clear up some questions I had on my vehicle. He was very kind, friendly, and professional. He showed great leadership among the coordinators and made sure everything was put back the way it was. Great service.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 912 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.