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1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I've got 60,000 miles on my Jeep and I only trust these guys to do my oils changes. They're always so polite and set expectations for wait times appropriately. Everyone was wearing masks and although they aren't serving beverages like they were before (just bottled water which is still a nice touch) they are running the car wash until 4pm Monday-Friday, and the team is as efficient as ever. My oil change was done within 20 minutes and I only plan to go back to this location. Tory started my car along with Ray and Johan who h... read more
My favorite location to clean out my car, get is washed and get the oil changed. I always use chevron oil change for serving our vehicles, but this location in particular is my favorite. The location is spacious (unlike Coddingtown) and the techs are pleasant. This location usually seems to get the job done faster than some of the others. I also love how easy it is to use the adjoining car wash. This Chevron Oilstop is a lifesaver and a timesaver! Also there is a $10 off yelp coupon right now! Score!
Awesome customer service Been a while--don't remember much but they were helpful & efficient
This place is awful DO NOT GO. They completely overcharge all while trying to upsell you on other services. The kicker for me...I got my oil change ahead of a long road trip. Fifteen minutes in I hear a strange sound. i pull over to find that they left the plastic cover on the bottom of my car hanging by a single screw. They either forgot or just completely ignored it. I had to go to a shop to get it out back on. This place absolutely sucks.
Tire leaking with a screw in the sidewalk was missed during their service. Emails asking why not answered. Never again.
idk why I tried going to this place again. first they broke the hood latch. Then they went against me saying not to inflate my tires and ended up deflating them. Then they forced me to pay with card since they didn't have cash back. This place sucks.
My first visit will also be my only visit. the hustle and upsell creates an uncomfortable experience especially when you know you Don't need the additional services or upgraded filters, oil additives etc etc. also a bit pricey for a little convenience
my oil drain plug fell off of my car one week after my oil change. could have totaled my car and extremely dangerous!!! they stripped my oil drain plug and i had to pay over $600 to have it repaired. an overpriced $110 oil service turned into weeks of headaches and a bill of $600+.
They tell me it's $105 for a synthetic oil change but then they tell me that there is an additional charge of $18.00 for each quart of oil totaling 5 quarts =$90.00 + $15.00 for the oil filter. $105.00+$90.00+$15.00=$210.00. Why advertise it for $105.00 is my question.
Business response:
We appreciate your feedback, Raymond. If you would like to discuss your experience further, don't hesitate to reach out to us at (707) 766-0272 or guestservices@oilstopinc.com . We would love the opportunity to resolve any issues.
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,079 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 7:00 p.m.