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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

1004 Lakeville St, Petaluma, CA, 94952, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.61,057 reviews
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Nate A.'s profile image
Nate A. 
rating
a year ago

Whoever owns/runs this business is doing a phenomenal job. All of the guys there are friendly and treat you with respect. Bummer I live out of town, otherwise this would be my stop for every oil change. 

Raymond F.'s profile image
Raymond F. 
rating
a year ago

Didn't put everything back together when changing the cabin air filter on my truck so I had to put it back together. 

Nicole B.'s profile image
Nicole B. 
rating
2 years ago

Just had a fantastic experience here. I have never said that of an oil change service before. Service tech Nathan was awesome. 10/10. He handled my service from start to finish. Excellent customer service, engine knowledge, and the service was completed in less than 30min. I was very impressed. 

Daniel S.'s profile image
Daniel S. 
rating
2 years ago

This Oil Stop is a mixed bag. It has decent prices (about $100 for an oil change). Its service is fair. The workers a mostly polite although they do try to upsell products and services. I once came in here and had the same guy try and sell me four different services that I never asked for. The last time I came on a Saturday afternoon, I waited close to 40 minutes without anyone doing anything to the car. Some workers must have gone early. It's not anyone's fault, but it's also not good customer service. I may return but I'm ... read more

Stephen H.'s profile image
Stephen H. 
rating
2 years ago

Took my truck here recently for an oil change. Started to hear a weird noise near the front of my vehicle when going over bumps after the oil change. The techs at this shop didn't install the skid plate correctly now I'm missing two bolts. This is fast and convenient but lacks reliability and attention to detail. My wife also had a similar issue when they didn't tighten the oil filter and it was leaking oil all over the engine bay. Will try my luck with a different shop. Do not recommend. As you can see the manager responded... read more

Business response:

Stephen, we apologize for any inconvenience your visit with us may have caused. Please email us at guestservices@oilstopinc.com and we'd like to find our more info about your visit. 

Heather F.'s profile image
Heather F. 
rating
2 years ago

The employees here are hard working, polite and respectful. They went above and beyond what I expected. Thank you for making this oil change experience stress free! 

Business response:

Heather, we are glad we could make your oil change experience stress free! Thanks for the review! 

Mark J.'s profile image
Mark J. 
rating
2 years ago

This place did an oil change for me and when serving my vehicle , they took off the gravel shield and did not screw it back on. Hence to say, the shield was dragging on the street. I brought my car to the dealer , who told me that the last place that did my oil change (Oil Stop), did not screw it back on. I contacted the owner (Jordan), and explained my situation. All I wanted was for him to pay the $65 fee I was charged by the dealer to fix my car. He didn't feel it was Oil Stops fault. I will not be going back to this plac... read more

Rick J.'s profile image
Rick J. 
rating
2 years ago

First yelp review ever, but just irritated enough to take the time to post this. Upselling interruptions and long wait times I can deal with (I know the drill) but for the third time in a row they slopped oil when changing the filter or draining/adding oil, which then drips onto my otherwise nice driveway at home. Attempts to scrub the stains out are only partially successful. I have asked them the last two times to be more careful, but if that is too difficult at least wipe down spills if they occur. Each time they earnestl... read more

Carla F.'s profile image
Carla F. 
rating
2 years ago

Been coming here since they opened and have had a few different vehicles over the years. Absolutely love the service, and it's done quickly and efficiently and the people are extremely friendly and genuinely care!!! Thank you to all the employees and especially to my technician, Stuart!!!! 

Business response:

Thank you, Carla, for this great review and for trusting us with your vehicles over the years! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,057 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 7:00 p.m.