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11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I literally feel like a princess every time I come here. They explain terms I don't understand cause I'm just a girl. Not to mention their patience, kindess and overall going above and beyond to give me the best oil change experience is chefs kiss. Thank you to Anthony, Marc Anthony and Collin. You guys are the best. I'll be back unless I learn how to do a oil change or better yet find a man who can take care of these things. But till then Oilstop it is!
Business response:
Hi, Jasmin. Thank you so much for leaving us a stellar review!
They have a prompt they follow, or a routine, amongst all the works which is cool. Customer service is what you're paying for here. They have cool Perks and incentives for returning customers. They do try to upsell but what store doesn't. At least they're friendly about it as you wait in your car. I'll be back.
Business response:
Hi, Carlos. We are thrilled to learn that you had a positive experience with us!
I had an amazing experience at Oilstop Drive Thru Oil Change. The customer service was excellent from start to finish. The staff was friendly, professional, and very efficient. They offered complimentary drinks like soda, water, and coffee while I waited, which made the experience even better. They thoroughly inspected my lights and fluids and explained everything clearly without trying to upsell unnecessary services. The oil change was fast, the prices were very reasonable, and the whole process was smooth and convenient. ... read more
Business response:
Hi, Frank. Thanks for taking the time to share your positive experience. We truly appreciate it!
I've been coming here for the last two years. Maybe it's usually always a pleasant experience and usually quick and out you go but being on a budget I specifically said no extras today and I keep getting asked at this and add that again no extra today or what about if we add this and what about if we add that again no extras today then come to find out I was charged for an extra on a normally rich day that wouldn't bother me, but I'm on a budget. I barely had enough for the oil change. Is the reason I said no extras today st... read more
Probably the smoothest oil change I've had. Was out in less than 20 minutes. Will definitely be back
Business response:
Hi, Isabella. Thanks for taking the time to share your positive experience. We truly appreciate it!
These guys were so great, and fast! I needed a quick service and they were amazing. I would highly, highly recommend!
Business response:
Hi, D. We appreciate the kind words and are glad we could provide you with a positive experience!
Carl was great for an 8:20am service. Very professional. Two other cars were already being serviced and I happened to take the third stall. Oil Stop are always so prompt in service: greasing car hinge doors, adding air to tires, toping off car fluids and the awesome great touch of complimentary beverages. I've been to various Oil Stops and service is consistent and professional. I'm usually in and out for oil service making it to work on time. Thanks Oil Stop for awesome coupon deals, professional and consistent great serv... read more
Business response:
Hi, Wonder. Your feedback is highly appreciated. Thank you for the review!
Unbelievably good service! These guys keep you informed about what they're doing the whole time. They offer you free drinks and several different services along the way. The customer service is a team effort and I'm truly impressed. I will be back again.
Business response:
Hi, Jen. Thank you so much for leaving us a stellar review!
Dang. These guys were really good. I was super impressed. The service was amazing. My oil change and air filter done super quick. The price was not bad w/ coupon. I was just impressed when they offered something as simple as water while I wait. Something as small as that made their service quality go way up.
Business response:
Hi, Dante. We are thrilled to learn that you had a positive experience with us!
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,275 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.