This profile has been claimed by the business owner or representative.
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I stopped by real quick to get my oil changed on my lunch break and these guys are awesome! I did a full synthetic oil change at a reasonable price and the guys were letting me know what they were doing throughout the whole process. I also really appreciate that they were not pushy with extra services, overall a very pleasant experience. Don't sleep on this place, it's great!!!
Business response:
Hi, Kenna. Thank you so much for leaving us a stellar review!
Came here for an oil change. Wow. They are very detailed in what they do. David was super friendly. Frank Anthony was amazing. Sam brought us out hot coffee with the exact amount of cream and sugar we requested. This place is not just an oil change. It's a show too. They shout out everything they are doing and bring you hot coffee or an ice cold soda or water if you prefer that. They go over everything with you. Show you what they recommend. No real sales pressure to purchase extras. But they show you why they think you shou... read more
Business response:
Hi, Janet. We are thrilled to learn that you had a positive experience with us!
More than amazing customer service, received a complimentary drink of my choice while I wait. They are honest they speak to one another in a professional manner on the floor. They explained that they're about to present some options I can switch up such as cabin, air, oil filters, but reassured me I should not feel pressured. Great knowledgeable group of workers if I could I'd give 20 stars. Definitely coming back. Most importantly cost is fair.
Business response:
Hi, Ruben. We are thrilled to learn that you had a positive experience with us!
Anthony and Andrew literally made my whole day I feel so well taken care of love this place I keep coming back just because of the service plus coupons are sent to your email thank you guys !!
Business response:
Hi, Julia. Your feedback is highly appreciated. Thank you for the review!
Came here because I was lazy to change my oil. Came in, great value for your buck. Quick, efficient and they SUGGEST things that should be done not enforce it or try and upsell you. Quality work and customer service is great! Thanks Collin, David and Moses.
Business response:
Hi, Kevin. Thank you so much for leaving us a stellar review!
I like their method of business, they offer multiple services but do not try to pawn it on you. They're quick efficient and clean. First time here, I'll be back.
Excellent customer service. Good quality and thorough. Many extra add ons that are included and show how this place goes above and beyond and takes it to a whole new level. Thank you!
Business response:
Hi, Phil. We are thrilled to learn that you had a positive experience with us!
Today only 30% off service. We're car number 12. The guys are awesome. They come out right away to help. They offer a free cold beverage. They update you on their service. Collin helped us today. He was very helpful. They always ask you questions about what you need and recommend the best service. I'm always a happy customer when I come here.
I always get my oil changes here. You can find coupons on their website at times. You simply pull up and they gather some information and offer you a beverage. They then complete what they need to and offer you add on but they don't push it to the point that it comes off rude. They take your no thank you and continue on their way with the job. If you ever need an oil change, this is definitely a good spot to check out!
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,118 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.