This profile has been claimed by the business owner or representative.
11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent customer service. Good quality and thorough. Many extra add ons that are included and show how this place goes above and beyond and takes it to a whole new level. Thank you!
Business response:
Hi, Phil. We are thrilled to learn that you had a positive experience with us!
Today only 30% off service. We're car number 12. The guys are awesome. They come out right away to help. They offer a free cold beverage. They update you on their service. Collin helped us today. He was very helpful. They always ask you questions about what you need and recommend the best service. I'm always a happy customer when I come here.
I always get my oil changes here. You can find coupons on their website at times. You simply pull up and they gather some information and offer you a beverage. They then complete what they need to and offer you add on but they don't push it to the point that it comes off rude. They take your no thank you and continue on their way with the job. If you ever need an oil change, this is definitely a good spot to check out!
harvey luster i got an oil change before , being told it helps pass , i don't know if its true , but taking any help i could get , and it needed it . i went to a place where you sit in the car ,its like a drive though thing . i told the kid i hate that ... he asked why ?? i told him my suspicious mind is thinking , how do i know you changed the filter or not . and you check everything , hoping to pad the bill with an extra or two . this time i topped everything off beforehand , so unless you are on camera you can skip that .... read more
Brought my car in this morning to top of the fluids. No wait! They open right at 8 and ready to go! They were able to take care of me. Guys are always polite and informative.
Brought my car in this morning to top of the fluids. No wait! They open right at 8 and ready to go! They were able to take care of me. Guys are always polite and informative.
I was so shook by the service it was the best customer service I have ever received in my life. They explained everything with a smile , they offered products with no pressure of course , and it was QUICK. I can't believe I just sat in my car while they did the work! They all seem to work together great as a team and I'm glad I got to use my Yelp coupon! I was also happy they gave me a water bottle because I forgot mine at home. Will be coming back
I've been bringing all me vehicles to this shop for a year. Recently, they misplaced a part in my oil filter but i didn't realize until a week later, after i spent money replacing sensors based on the engine codes (plus a whistling noise and loss of power) i received after the oil change. The oil shop called me to admit they threw away the center piece from my BMW's oil filter and would replace it. After researching and asking various mechanic shops, it was likely this was the issue on my car. As soon as they installed the p... read more
What for this idiots charging for some bogus inspections ridiculous Bad place do not go here Be aware
Business response:
Sorry to hear we didn’t meet your expectations, Hector. We're committed to making every guest feel valued. Please let us know what went wrong by emailing guestservices@oilstopinc.com so we can address your concerns quickly!
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,143 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.