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1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
Get directionsToday ORKIN ,from location #811 came to my home. Phillip was prompt, knowledgeable, and very efficient. I explained my concerns and he listened . Phillip explained what he was going to do, and why he was doing I do this particular service. I returned 2 hours later and have not seen any more insects. Excellent job. I would definitely recommend Phillip . Thank you Phillip for a job well done.
We just moved into our new house and we're having issues with Brown Recluse Spiders, Jumping Spiders, Wasps and other small creepy crawlers. Someone recommended Orkin, thank GOD!! I did my review search and there was one review that stood out with praise about a technician named Devin Thigpen. I was hoping he would do our evaluation and initial application and my prayers were answered. He was very professional, knowledgeable, courteous and he called and texted before the appointment so there was no miscommunication regarding... read more
Great Job for Glenn at Orkin. He was timely found the ant nest sprayed our yard and house in a timely manner.
I have been an Orkin customer for years, continually for termite prevention and intermittently for pest control. I am always impressed with the excellent customer service and knowledge of the technicians. Most recently, I was impressed and appreciative of the knowledge shared by Sirino, very helpful and clear in addressing my concerns. And so grateful for Randy's help in the termite department! It is the wonderful people that sustain my loyalty to Orkin. Thank you!!
I had a unit which was infested with roaches. I had another company treat it and was not able to get rid if these horrible creatures. Derrell Sparks came in and was very helpful and had great suggestions. He took his time and explained all my questions. He treated the unit very diligently. I will definitely recommend Derrell and his company
Business response:
Thank you Farideh, for taking the time to leave this review! We are so happy that our technician was able to solve your roach problem. We are excited about our partnership with you.
Shout out to Glenn and Bill, my Orkin guys! I'm not sure which location is their home base and I don't know their last names, but if you use Orkin and you get Glenn or Bill, you're a lucky person. Bill was responsible for my monthly home visits, then Glenn started. They are both amazing and go above and beyond their job to keep my home rodent and pest free! And they both have a great sense of humor :-)
This company came and sprayed toxic chemicals on our property, without our knowledge, while we along with our pet and children were all on site. When we called to find out the name of the chemicals used onsite, they refused to release any information, despite the fact this is illegal under California law, because they are under contract with our shady landlord. Again, this is illegal under California law to withhold this information from tenants, and also to not inform us what was used onsite. We are reporting them to all r... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
They have the worst customer Service I have ever experienced.... If I wasn't in a contract , I would Definitely never use them again. I will make sure I let everyone know not to use this company!!! Please do not be fooled by the specials. It's not worth it.!!!!! I wish I didn't even have to give one sthey deserve none.!
Unprofessional, Unreliable, No communication and Zero Follow Up! They took my money upfront (in full) and did not complete the job. First visit they did a partial service; blaming the customer for not having wet soil (which was never discussed prior to the work date that this needed to be done). Why is the customer responsible for preparing for a termite treatment anyway, isn't this the professional's responsibility? On the 2nd visit more excuses about why they could not complete the job. There was no ETA upon arrival ot... read more
Business response:
Hello Natalie If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Orkin has a 2 star rating with 84 reviews.
Orkin is open now. It is open 24/7.