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Orkin
- Pest Control
- Los Angeles, CA
About this business
Location details
1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
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They have the worst customer Service I have ever experienced.... If I wasn't in a contract , I would Definitely never use them again. I will make sure I let everyone know not to use this company!!! Please do not be fooled by the specials. It's not worth it.!!!!! I wish I didn't even have to give one sthey deserve none.!
Business response:
Hi Nina I am sorry for your latest experience with us. We invite you to contact us at (213) 246-5448, so we may discuss your specific personal experience. Thank you!
Unprofessional, Unreliable, No communication and Zero Follow Up! They took my money upfront (in full) and did not complete the job. First visit they did a partial service; blaming the customer for not having wet soil (which was never discussed prior to the work date that this needed to be done). Why is the customer responsible for preparing for a termite treatment anyway, isn't this the professional's responsibility? On the 2nd visit more excuses about why they could not complete the job. There was no ETA upon arrival ot... read more
Business response:
Hello Natalie If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
So VERY Expensive when you can get better service from a Ma and Pa Outfit. The Termite Fumigation side is Sub Contracted out. We got the same service for half the price
Business response:
We are sorry to hear about your experience, Bill. Please feel free to reach out to us at (213) 246-5448 to discuss this further. Thank you for your feedback.
Awful dangerous driver on the 710 near commerce truck #25360. Clearly a solid line in the pic I posted and he decides to cross it to bypass the heavy traffic
Business response:
We are concerned to hear about your experience on the 710 near Commerce. Bert please contact us at (213) 246-5448 to discuss this further. Thank you for reaching out.
I called Orkin to help with a mouse problem in my house. They charged me $250 upfront and put me on a $51.50/month plan for follow-ups and inspections. Despite months of service, the mice were never dealt with--I'm still hearing them in my attic. I finally canceled my subscription last month and specifically asked them not to charge my credit card again. However, I just discovered another charge on my account. I called to request a refund, but they refused. Extremely disappointing service with no results and poor customer ... read more
We've paid this company thousands and thousands of dollars for years and they refuse to come out and remove a dead animal from my property. They refuse to let me speak to a manager to discuss it. Save yourself the money save yourself the hassle go with another company
The salesman misquoted , bait and switched on me. There's still work unfinished and don't see them come back.
Do not recommend it waist time and money $250 for spray and didnt do anything buggs are still in home inside n outside they came 2 times still have this problem DO NOT RECOMMEND IT call office and had a very rude lady that wasn't helpful...
I would give this company no stars They are a complete rip off consumer BEWARE sales associate sells you something then what is offered by the business assigned to location of residence Do not use and get it in writing if you decide to choose company I WOULD NEVER USE THIS COMPANY AGAIN
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 2.1 star rating with 100 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.