Orkin

Karamel K. 

on Yelp

4 years ago

Technicians are AMAZINGLY understanding and professional (Cisro, John, Nick). It's unfortunate that the access/service center that schedules service DOES NOT reflect the quality of the technician's employed. I have scheduled 4 appointments within the past 3 weeks only to be informed, after waiting for someone to show, NOTHING had been placed on the scheduled. Ridiculous! I was then told the branch manager will be calling to discuss my disappointment and experience with the scheduling service only to NEVER be called. Whe... read more

K L. 

on Yelp

4 years ago

We found a couple of termites after the recent heatwave (8/20) so we called Orkin for an inspection. We chose them because we have them on a schedule to come by periodically to spray for ants. The Orkin guy did an inspection and showed us photos of termites in our attic and basement. He's very professional. We sign a contract right there for tenting and fumigation and pick a Monday about three weeks out. We'll have to be out of the house Monday - Wednesday. My wife and I have two teenagers, so this is going to be a hug... read more

Jaclynette P. 

on Yelp

4 years ago

Orkin use to be a really good service. Unfortunately the second time around it sucked. The technician shows when they want and do a half ass job. I rarely post bad things about businesses but the service was so bad I would like to warn the next customer before they waste their time and money. I called to complain and I am still waiting for the business manager to return my call. 

Yajaira S. 

on Yelp

4 years ago

Rep on the phone was great when I first contacted I was excited that I was going to get rid of my pest problem and scheduled the service for Saturday. On Friday, I decided to check Yelp and saw all the negative reviews. I called the company to address my concerns since I saw the most common issue is that they don't show up and still charge you and how the service did not help. The rep stated that I can cancel anytime that I am not under contact and if I am not satisfied that they will cancel service. The rep stated that the... read more

Carolyn B. 

on Yelp

4 years ago

Man, why didn't I look on Yelp before going with Orkin?!? These guys are a joke. Their overall 2 star rating is seriously generous. I called a month ago to help with rats. The technician came out, set up bait stations and promised to be back weekly and/or biweekly to remove dead rats and check on everything. They NEVER came back. When I called them, they would say they couldn't understand why the re-visits weren't happening automatically within the system? So, they set up another appointment. Again, they NEVER show up. So ... read more

M R. 

on Yelp

4 years ago

Orkin owes me 6 hours of my life back. Termite inspector scheduled to come Tuesday 8-10 am. No show. Spent 1 hr on hold and transferred to 3 different people to ask what happened. Rescheduled for today 8-10 am. No show again. Spent 30 min on phone being passed around. Waiting on hold for manager, then was disconnected. Called back. Same run around. Ended up with a promise that the manager would call me. Yep - you guessed it. No return calls. I have a MAJOR termite project for them. Not anymore. 

Sam K. 

on Yelp

4 years ago

Literal garbage. We called to do a "vital clean" service for the office (small office) and they charged $350 for the service when all they did was use the same dirty towel on all desks and the service was literally 15 minutes. Really?? For all the things the service claims it does is so misleading. You're better off just doing a deep cleaning yourself with isopropyl alcohol, Lysol, and Clorox. Literal joke, this was laughable. 

ruth g. 

on Yelp

5 years ago

For years I loved my service. I had a great provider who came regularly, was on time, polite, professional. That's why I'm giving more than 1 star. Then I got the guy who never called to set up appts; he would just show up whenever he wanted. That did not work for me. Things for better again for a while after he disappeared. Then Lockdown happened. I work nights, which means I'm home during the day. My home can't be serviced unless I'm home, because gates have to be opened and access provided. I didn't get any calls ... read more

Chrys J. 

on Yelp

5 years ago

I thought I had written a review but I guess I didn't save. Called Orkin to come out and take a look at my Mom's home. We pretty much already knew we had a problem with bed bugs just wasn't sure how bad it might be. We had gotten quotes from two other companies. Bob came out from Orkin and peeked in one room; came out and told us it would cost $3200 for heat treatment; requested $95 inspection fee. Are you kidding me. I did call to complain to the manager who said he would credit back the inspection fee. Thank you, but I do... read more