Orkin

John W. 

on Yelp

3 years ago

I had contracted with this service for three years until I cancelled recently. In a routine check of charges on the credit card I used to pay for bimonthly pest control service, I noticed a charge that was $25. more than I had agreed to pay. When I called them to ask the reason, they explained that their prices increase in April each year. I told them that I had neither been informed of an increase nor had I authorized it. Without acknowledging that the cost had increased without notice to me, they said that they would give ... read more

seung k. 

on Yelp

3 years ago

Please read the other reviews and do not use their service. I did not check the yelp reviews and made an appointment with them. They did not show up to the appointment so I called their customer service and they said they were on their way. I had to stay home and wait for another 2 hours but they never showed up. No phone calls, no emails. So disappointed. 

B T. 

on Yelp

3 years ago

Called Orkin because of a termite infestation. Because of the pitch of our roof, the only option was fumigation and not heat. We were given bags to protect food and medication, but I removed virtually everything from the house---clothes, linens, flatware, etc--- because I hated the idea of having toxins everywhere. Orkin advised us to move all indoor plants outside---which we did. They told us to cut tree branches off the house to accommodate the tarp. We did that too. We booked a hotel for the two days and nights and the e... read more

Nicola Marcello D. 

on Yelp

3 years ago

My tenant, who has been renting a living space from me for several months, notified me that she heard the sound of a creature in one of the walls and it was keeping her from getting sleep. The property is across an alley from a local restaurant and we have occasionally had mice get into our crawl space. Whenever this has happened in the past, I would go there and set a trap to eliminate the problem. But, due to having had a recent major surgery, I could not go and catch the mouse and I needed to resort to hiring a profession... read more

Julia H. 

on Yelp

3 years ago

I went with Orkin based on my neighbor's recommendation. My initial phone call to set up the service on 09/29 went well and my first service was set for 10/08. I received a call from the technician that afternoon after my appointment window had passed and he claimed he hadn't seen my appointment until then, plus he was out of supplies so he had to reschedule for Monday. Strange that an appointment set over a week prior wasn't made known to him! When he arrived on Monday he argued with me on the phone about where to park his ... read more

Elizabeth G. 

on Yelp

4 years ago

If it were possible to rate lower than 1 star I absolutely would. DO NOT USE THIS COMPANY OR ANY OF THEIR OTHER LOCATIONS!!! They have configured their service into a money-making scam at the expense of the homeowners. I established a maintenance account for repeat service every 3 months with the understanding that each appt. would be scheduled in advance with the company so that I can be home to let the service person in to spray. They initially had someone call you at least the night before to leave a voicemail that they a... read more

Lilian E. 

on Yelp

4 years ago

Awful horrible service i paid 350 for 30 day service to get rid of rats. They came and examined the house and pointed out all the entry points that rats were entering but for some reason they sprayed tandem insecticide that we did not ask for and does not target the rodent issue that we specifically indicated was the problem. They said they would come the next day to seal all the entry points THEY DID NOT COME BACK i scheduled another appointment and they charged me $55 FOR A SERVICE THEY WERE SUPPOSED TO DO THE FIRST VISIT.... read more

S A. 

on Yelp

4 years ago

Hired them monthly for Mosquito control. Asked the technician Sammy to spray the foundation line only, but he consistently sprayed the windows, walls and everything but the foundation line. The chemicals ruined my exterior paint and I had to hose off and scrub the walls and clean all of my windows, before more damage was done. Noticed the mess in the front of the house before he got to the back and asked him to leave. Called the office and the person answering was very sympathetic and told me a manager would be calling me ba... read more

Meir D. 

on Yelp

4 years ago

They keep increasing prices and quality of service keeps going down. I observed the technician spending 3 minutes in my property and charging me $70 for visit. After canceling my contract with them they charged me an extra month. These people are not to be trusted.