This profile has been claimed by the business owner or representative.
Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I didn't end up working with them in the end, but the customer service I worked with were professional and efficient. They were prompt in helping me and knowledgeable on the processes needed to complete my request.
I called to understand billing, length of lease, buyout procedure and others. The Employee was able to provide answers to all my questions in a caring and professional manner.
our solar is not working for 4 months already. we finally stopped paying our monthly bill and that got attention from Charles in customer service and Rodgie de la Pena. They have been trying hard to get Solar Edge to send the optimizers, which so far has not been successful. But since we stopped paying, they are working hard to resolve the problem.
Solar panels were the last thing we would’ve thought about. But due to the great sales lady that came to explain everything here we are. Solar panels installed, system up and running, and we’re saving energy every single day. Our questions were answered completely before we signed the contract. The installation of the panels was done professionally. The interaction by email has been great. And the follow up questions have been answered. We’re very happy that we chose this company and decided to do the solar panels.
They were very professional well informed treat me with respect and explained everything so I understood what was going on excellent excellent
I received an email and then a card in the mail that had 2 different monthly payments. I was assured that I will not be paying for both of them.thank you for clarifying the issue.
We recently had a call with a customer service representative who handled our call perfectly from beginning to end; with complete respect and courtesy. Our call ended 100% positive.
It was very pleasant to have spoken to someone experienced in the field
Prompt response
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.2 star rating with 4,449 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.