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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We are very happy with the solar installation from Palmetto. They have great support, excellent service and always answer to our requests very promptly. Highly recommend this company
I called because I was unable to log in. It kept telling me I already had an account.But I still could not log in, and certainly didn't know a pass. The young lady told me there was an issue with the app and it would be fixed. Wow was it fixed within a few hours. I'm a new customer, so I still can't see the bill, but I'm at least able to log in and see everything else on the app. The young lady who helped me was very pleasant and kind.But her accent was extremely heavy for someone like me who only speaks English, so I had to... read more
I recently had solar installed at my home and there was an "unknown issue" keeping it from generating. I called in to see if they could sus out the problem and get the system going. They were able to find and fix the problem within an hour!
I was somewhat apprehensive in the beginning of the trail to going solar. The Rep. Tate eased my mind while explaining the entire program. In the end, I'm happy that the decision to go forward came easy. So far it's working well.
I had a question regarding my installation wires, called customer service. They answered quickly, explained details and answered all my questions fully.
Palmetto app is great, I haven't had any issues, it keeps you updated on information, you can earn points, and they are very helpful.
Only issue was the phone connection I was not able to comprehend or understand the communication. Hung up called back same issue but managed to work through it. Not sure if issue was on my end, but didn’t try a 3rd time.Anyway should be looked into.
My concerns and issue was resolved quickly, excellent customer service.
Perfect
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,835 reviews.
When is Palmetto Solar open?
Palmetto Solar is open now. It will close at 8:00 p.m.