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Palmetto Solar

4.9

About this business

At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.92,404 reviews
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jjsalter's profile image
jjsalter 
a month ago

Always supportive and friendly 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Raadsk11's profile image
Raadsk11 
a month ago

So glad we signed up and went solar! Our bill is always under $100.00 year round. Your silly to not assign up! 

Business response:

Thanks so much for your kind words. We are thrilled that you are producing your own clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know! 

danwray's profile image
a month ago

The customer care is of a high priority with them. If only the Utility companies would be a little quicker, things would be perfect. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days! 

carneserie's profile image
carneserie 
a month ago

When we were researching the option to go solar, we seemed to get more confused each day. Then, after attempts to "talk" to others and getting recordings we found Palmetto Solar and Cole Roberts. He walked me through the basic information and we set up a Zoom call the next day so my wife could see what it was about. Before the call see saw my excitement but tries to downplay it till she saw it for herself (think folded arms and poker face). Needless to say, the Zoom meeting went very well. Cole thoroughly explained the advan... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

melissabaca3357's profile image
melissabaca3357 
a month ago

Jose helped answer my questions regarding my solar. He was quick to reply and was able to answer all of my questions. Thank you! 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

adriancas's profile image
adriancas 
a month ago

My experience with Palmetto was outstanding in every way. From the very first contact, the team was professional, transparent, and genuinely committed to helping me understand the solar installation process. Customer service was prompt and clear, always addressing my questions effectively. The installation process was on time, clean, and well-coordinated. The technicians were respectful and paid great attention to detail. I was also pleasantly surprised by the mobile app, which allows real-time monitoring of energy consumpti... read more

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

celiarah's profile image
celiarah 
a month ago

Representative was prompted and quick to get my service ticket opened. 

Business response:

Thanks so much for your kind words. We look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know 

giazzoni's profile image
giazzoni 
a month ago

I had a service notification and received help through the app. 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

arnaldomendez62's profile image
arnaldomendez62 
a month ago

Very good 

Business response:

Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.9 star rating with 2,404 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.