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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The Agent tried his best to assist with my concern. Even do his research to five me more detailed update.
I didn’t understand something that was going on so I reached out via email to the customer service and I got a response back the same day maybe a couple hours later I liked that they were very knowledgeable on the situation and I understood everything after that.
The system they have is efficient and easy to use, which leads to great service. It walks through everything and keeps you up to date with what is the next step. Would definitely use them again.
I recently requested to add more solar panels for my home since the current amount of solar panels I have, that were recently installed, which were 11 panels, do not meet my energy consumption. The associate who assisted me was very kind and informed me that she has opened a case to send my request. I am currently waiting for a response back from Palmetto to assist with my request.
I was happy speaking to the customer representative she answered all my questions and was very professional
Had a great experience with the customer service. Explained everything at the best of his knowledge. Haven't really resolve the issue but Explained it.
Was going through a financial hardship and they were able to me get my account back to good standing
Jeustin Ho was a wonderful salesperson . He was polite, and took the time to answer all of my questions and explain the process.
I spoke with a representative regarding billing clarification. The woman that I spoke to was patient and informative. I feel like my questions were answered in knowledgeable responses and I was assured that any future calls would be handled in the same professional way.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.2 star rating with 4,313 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open at 8:00 a.m.