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At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
After reviewing agreement concluded program did not meet my needs. So cancelled within 10 days of signing and had no problems. Everybody I interacted with was professional and friendly. Process was very easy and fast. Rich Lister
My Enphase app showed no production, palmetto immediately came through with initiating tech support, excellent customer support, thanks
Following the incident of fire damage to our home I called Palmetto to let them know and Theresa was very concerned and helped me all the way. We talked about getting the technicians out to recover the panels and equipment and she put a halt on my payments. She was very nice and her attitude was very kind through the whole experience.
Had to call about app not working correctly, made a ticket and was fixed
I recently purchased solar for my home and was quite confused with the process. My customer service representative told me the entire process. They took the time to explain everything.
Palmetto's Help Desk was very responsive. After reviewing material and doing my due diligence I decided to purchase solar panels instead of leasing. I was able to quickly cancel my Power Purchase Agreement.
Jose-customer experience specialist did an excellent job of explaining how the solar panels operate during temperature changes, thank you for quick response to my questions.
do dad every interaction i’ve had to have with palmetto has been positive. no long waits for customer service either.
Palmetto customer support is very helpful and knowledgeable about their product and billing. A pleasant experience to work with them
Palmetto Solar has a 4.1 star rating with 3,572 reviews.
Palmetto Solar is closed now. It will open at 8:00 a.m.