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Palmetto Solar

4.9

About this business

At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.91,757 reviews
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Laura McPherson's profile image
Laura McPherson 
2 years ago

Palmetto made my transition from electric to solar so, so easy. All I had to do was sign paperwork, everything else was taken care of on my behalf. Sara also kept in informed of all stages moving forward. 

Business response:

Laura, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Donald's profile image
2 years ago

The only issue I have is that it's difficult to make the additional payments. The online banking could be better. 

Business response:

Donald, thank you for the high marks and feedback we sincerely appreciate it. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills! 

Kevin lenz's profile image
Kevin lenz 
2 years ago

They started on time. Quality of was great and everything went as they said. 

Business response:

Kevin, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family this past year and wish you continued decades of sunny days! 

Maria santamaroa's profile image
Maria santamaroa 
2 years ago

Fast installation, professional working. 

Business response:

Maria, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Mike Jolicoeur's profile image
Mike Jolicoeur 
2 years ago

Customer satisfaction seems to be a key asset. 

Business response:

Mike, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Cindy Johnson's profile image
Cindy Johnson 
2 years ago

Several scheduling issues during the install 

Business response:

Cindy, thank you for providing your feedback and letting us know about your concerns with scheduling. We set a high standard for ourselves and are sorry to hear that standard was not met in your interaction with us. Congratulations! I do see you have received permission to operate from the utility. Please contact us at (855) 339-1831 or by email at help@palmetto.com if you have any questions or concerns. 

Aaron Long's profile image
Aaron Long 
2 years ago

Everything was good so far. Just waiting for the current electric provider to switch off and palmetto to take over. 

Business response:

Thank you for the review, Aaron! We are looking forward to the day we receive permission to operate status from the utility company and can have your system activated! Thank you for being apart of the Palmetto family. 

Jason Suro's profile image
Jason Suro 
2 years ago

While helpful, the person tasked with assisting me wasn't always completely knowledgeable. To her credit she did try to get me an answer and get back to me. 

Business response:

Thank you for providing us with your feedback regarding your representative, Jason. We will provide this information to the appropriate department. Thank you for joining our Palmetto family! 

Keif's profile image
2 years ago

They were very efficient and professional Did as they said they were going to do and were on time with it 

Business response:

Thank you for the high marks Keif, we sincerely appreciate it. We are glad to have you part of the Palmetto family. 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.9 star rating with 1,757 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open on Monday at 8:00 a.m.