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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fast and efficient customer service. All questions answered.
Palmetto's solar service deal beats the competition's rates and their customer service and responsiveness to questions or concerns for every phase from sale to installation has been excellent and on point. We've never had to wait more than a few hours for a response and never more than 24 hours at any point of the process.
Palmetto offers services through lightreach that are top tier. Competitive in pricing as well as unique perks not offered from similar competition. I'm always comparing options, and Palmetto Lightreach continues to earn my business.
I appreciate the professional, prompt and courteous interactions with this company.
Kathleen was patient , knowledgeable, addressed my problem, and directed me to the right department to get my solar up and running. A technician was scheduled to come to my home. Luis Rincon checked over the entire system, answered my questions on site, showed me how to troubleshoot in the event this happens again. He informed me that the energy/equipment installed was top of the line. I would rhighly recommend Palmetto for solar energy.
I used Palmetto Star to finance my solar panel system, and overall, I had a very positive experience. The application process was straightforward, and I appreciated how clearly the loan terms were laid out. The interest rate was competitive, and the fixed monthly payments made budgeting easy. Customer service was a strong point. Overall, I’d recommend them to anyone going solar. The transparency and solid customer support made it a reliable financing partner for such an important investment in my home.
I was unable to access my account, and the online agent was able to locate the information that I needed. We found a solution, and I got access to everything I needed in order to change my payment. The service was quick and precise!
I received the exact answer to my question.
Business response:
Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days!
I had been trying since December of last year to obtain an app to view my solar panels. I was asking the company that installed my panels. After 5+months, they said to contact Light reach. I tried the number that was given to me, but it kept ringing busy... Finally, I called the number on my bill and talked to a Palmetto representative. They were so very helpful!! Within minutes, She set me up and running on a solar app. Thank you so much for the new peace of mind.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.9 star rating with 2,404 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.