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Palmetto Solar

4.9

About this business

At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more

Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.91,757 reviews
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Jo Anne Leonard's profile image
Jo Anne Leonard 
2 years ago

there were some electrical issues, but the electrician was sent back to correct them and he did that very quickly. 

Business response:

Jo Anne, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are happy the electrical concern was resolved quickly. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills! 

Richard Lawson's profile image
Richard Lawson 
2 years ago

They did an awesome job installing the panels in two days The Electrician did a professional job but since the installation weeks ago it's been inspection and reinspect the panels are ready to be turned on just waiting. Our power bill was $199.00 this month 

Business response:

Richard, thank you for the kind words and feedback regarding the timeline. We appreciate you taking the time out to share your experience with us. We have sent you an update via email today. Please contact us at (855) 339-1831 or by email at help@palmetto.com and we'd be happy to help with any questions you have. 

Richard A. Willis's profile image
Richard A. Willis 
2 years ago

Great at answering my questions in a timely manner. But need to keep owners better informed of what is going on. 

Business response:

Richard, thank you so much for your kind words and feedback. Communication is something we are continuing to working on. Currently we are waiting for permission to operate from the utility. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Dorel Jackson's profile image
Dorel Jackson 
2 years ago

I was impressed with the installation and almost a month since activation service has been good so far. 

Business response:

Dorel, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

Michael J. Cuccaro's profile image
Michael J. Cuccaro 
2 years ago

Professional services, upfront information, good support 

Business response:

Michael, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days! 

David crux's profile image
David crux 
2 years ago

Professional, clear expectations, communication 

Business response:

David, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills! 

Russell freer's profile image
Russell freer 
2 years ago

So far so good it's early I like the price 

Business response:

Russell, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills! 

Paula's profile image
2 years ago

They seem to be on top of stuff, very respectful people 

Business response:

Paula ,thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills! 

Melinda's profile image
2 years ago

The panels themselves are wonderful no problem there its been the long drown out process dont seem to be organized,lack of comunication still not up and running cant connect with the right people to get things done not satified yet thank you! 

Business response:

Melinda, thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are sorry to hear that standard was not met in your interaction with us. We will be reaching out to resolve your concerns shortly. 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.9 star rating with 1,757 reviews. 

When is Palmetto Solar open?

Palmetto Solar is closed now. It will open on Monday at 8:00 a.m.