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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
There was an initial glitch is the application, tech support was understanding, knowledgeable and had helpful in explaining the issue and correcting it. I now have a clear understanding, and of app and of my solar system performance.
He was courteous, precise and never prompted with a quick answer, if not known he went out of his way to get it. Minimum time waiting for an answer and given back his apologies for the wait time.
We are new to solar. We don't really expect a great savings to our energy bill. So far the install has gone as expected. We really like enphase. It helps us regulate our energy usage. We will know more about our energy cost in the next 3-4 months. The Palmetto people have been with us throughout the install. So far they are great! For us, a lot depends on how Duke Energy handles the net metering part of the system.
I had concerns about my upcoming installation of the solar system. The agent handled my qustions in a truly professional.manner. Her voice was clear and understanding, not like most of the customer Ser ice calls to other companies. Thanks Palmetto.
I felt the level of professionalism was to par the employees went above and beyond to me a speedy installation now waiting for connection
I reached out to Palmetto because after one month of service I was not receiving data from power company. Everything else looked to be working just fine. When I called they said I would get a call back in a couple days. Instead I received an email stating that it was resolved. I opened my app and they were correct. It is receiving feedback from power company the way it should. I am a happy customer.
Going solar is a big change with lots of new and confusing steps. Palmetto held our hands and walked my family through all the changes. Our sales Representative has also been just a text away. We are excited to save money and help the environment.
I signed with Palmetto because they seemed to have the best pricing vs reviews. I had to sign MANY contracts because they kept making changes/ forgetting things, etc. I also had to read each one very close because every time they sent a new contract, they somehow "accidentally" kept changing out panels to cheaper models and trying to change from the micro inverters I requested to a string inverter which I said I did not want. It seemed pretty sleazy the way they were trying to sneak things in and out of the contract hoping I... read more
We reached out to make sure our solar was working right as it needed a new fuse and they were fast acting and even checked in again to make sure the problem was solved. Which it was promptly.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,934 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.