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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I’ve had nothing but positive interactions with the staff at Palmetto. They have been friendly and professional throughout my entire experience. Highly recommended.
One of the easiest systems I've dealt with for signing up for a Solar PPA plan. Quick and easy, especially the mobile app setup. As well when I had questions the customer service was very fast, clear and concise leaving me no confusion on anything.
Recibí soporte técnico solar. Resolvieron el problema con diligencia. El equipo fue profesional y respetuoso.
Easy to get connected to appropriate personnel. Excellent customer service. Knowledgable and courteous staff. I was able to have my issue resolved in a minimum amount of time.
I called in for an update on my solar activation and had some questions about replacement batteries and I felt that my questions were answered appropriately and the rep on the phone was thorough. He even sent me an emailed recap of our conversation. This was my first time calling in with a non issue and I was pleased.
Everyone that I have talked to has been easy to get along with. Clear in communicating and easy to understand.
Salesperson Rob McClinton was great. Very responsive, provided a competitive quote. He worked closely with me and went to bat to customize the contract. Unfortunately, Palmetto's standard contract calls for 90% payment a week _before_ installation. From a customer perspective, that's not good contract management. Once a contractor has received 90% payment, what leverage does a customer have (except legal remedies)?
They are good at letting you know what you need to know. No complaints.
Finally getting my solar done
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.2 star rating with 4,313 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open at 8:00 a.m.