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At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Good
I signed up for a solar panel installation with Palmetto Solar company but a few days later was made aware of a problem concerning a family member and the possibility of having to sell my house within the next few years. This led to my decision of not moving forward with this project at the present time. I informed Palmetto of my decision, and they responded favorably within 48 hours to my request for cancellation. I will certainly go back to Palmetto for any future dealings concerning solar panel installation in the future.... read more
E-mailed support with a question about insuring new panels and Tesla III power wall. Received a thorough and thoughtful response in less than 12 hours on a weekend. Exactly what I needed!
Palmetto has been a good company to work with. The sales and install went well. As questions and concerns have come up their Customer Service has been excellent, Their people have been courteous, patient & responsive.
Initially I had problems with my solar system. Intermittent system shutdown. I live in a small town in NE AZ, , 3 hours from Phoenix (where thier field support are stationed) Each time I requested field tech support they scheduled and came all this way to work the issue. It was a tricky / Intermittent issue but they worked with my feedback and. I felt like, together we resolved the issue. My system has performed flawlessly since
Sawyer was very knowledgeable and informational. He was also very friendly and courteous and seem to do whatever it was needed to help us solve our questions.
My experience with palmetto representative Tristan was amazing very professional friendly and caring.
Great product and friendly staff. I am saving $100/month over the budget bill I had with my electric company! It took almost a year from when we got the ball rolling to everything working, but it is worth it. Everyone who has come to the house has been friendly and hard working.
The customer support team was very helpful and they explained to me what they were doing to resolve the issue. Thanks
Palmetto Solar has a 4.1 star rating with 3,572 reviews.
Palmetto Solar is open now. It will close at 8:00 p.m.