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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently had the opportunity to interact with the support team of a service I’ve been using, and I must say, their response time was impressive! From the moment I submitted my inquiry, I was pleasantly surprised by how quickly I received a reply. The support team was not only prompt but also incredibly thorough in addressing my concerns. They took the time to provide detailed answers to my questions, which made me feel valued as a customer. It’s clear that they prioritize customer satisfaction and have streamlined their p... read more
I have had a very good experience with Palmetto. They did a good job with installment.
Palmetto Solar has been a God send. I am new to Solar and no idea what to expect. Many of my concerns have been resolved expeditiously. I know I have someone to call or email if a issue should arise.
I have had a critical system alert on my system for a few days. I went through the support and tried to restart my system, that did not resolve the issue. Unfortunately, with the holiday weekend, I wasn’t able to connect to support until today. I was able to talk to Sunny through the chat, which was very quick, a lot of the times with the chat. It takes a long time for someone to reply, but this was fast and expedient. A ticket was issued for my system, and hopefully the issue will be resolved by the technical support team a... read more
Very Helpful Customer Service, while my immediate problem was not resolved they answer all my questions with responses far beyond the normal FAQ responses you would expect. The Customer service representative provided Helpful contact information and it was much appreciated.
My app has error in it due to recent transfer. The customer service agent said they would make sure it's fixed in next 2 days so hopefully that happens. Ceiling was very helpful
We have dealt with our solar installation for almost 2 yrs now and Sometimes it's difficult to understand but palmetto support is always available.
We were dubious at first about trying solar energy. We live in a state known for far more cloudy days than sunny ones. But after listening to the presentation and having all my questions answered, we could think of no reason to say no… and we do not regret our decision in the least!
They have been more than kind and helpful. Would definitely recommend them to anyone wanting solar.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,572 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open at 8:00 a.m.