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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not the best communication for new account set up from the Sale Rep. Customer service has done everything they can. A gentleman named Calvin got me more information than the sales rep assigned to me. He was very knowledgeable and responsive via the system. He emailed the outlines of the loans and links to guides. I still have not heard back from my sales rep or completed the account set up.
From installation to understanding the bill I was truly pleased with the whole staff I encountered personally or on the Palmetto App!
I choose Palmetto because they take care of all my needs. They answer all my questions with knowledge and courtesy. After each call I made to ask about any concerns, they always wrote me back sending me an email, to make sure all my questions and needs were met. I think that’s the way all customers service should be.
Replied to my email in less than 24 hours and helped with my issue
the staff at palmetto was nice to listen to the problem that I had and knew what I needed to have to get resolved. I do appreciate it helps to know that you care. thank you for being so nice about the situation.
I asked a question and received a response fairly quickly. The answer will help me resolve my issue within a short period of time. I appreciate the efficiency a lot!
I used chat feature on app and got answers. Explanations that made sense and offer for further help if needed.
My questions were answered to my satisfaction. Service was prompt.
Like most people, I deal with a lot of business. Unfortunately, most of these enterprises have incompetent annoying customer service departments. Palmetto Solar is a stand out exception. My problem was solved so quickly I didn't have time to complain.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,737 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.