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Palmetto Solar

4.2

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Location details

1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.24,486 reviews
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jgrijalva725's profile image
jgrijalva725 
2 months ago

Never received original documents. After document request, they were sent to me in minutes. Thank you 

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mhypes 
2 months ago

I'm a new customer and recently had a question regarding my bill so I emailed the help desk. I received a response from Roy within 3 hours with lots of helpful information. So far the Palmetto customer service has been great! 

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starkey8560 
2 months ago

My HVAC uses more electricity than my old one never has Dominion told me I'm way over on my use. It heats good just costs more . Why is a light on the outside of it coming on when it runs? I haven't used service or responsiveness yet. I would not buy this again. 

dllundvall's profile image
dllundvall 
2 months ago

I had some questions regarding my solar activation. The representative i worked with was able to provide me with an email address, to address my questions. I was able to obtain answers quickly, once I had the right forum for asking. Appreciate the wonderful help, getting me in the right place to ask questions and receive responses back. Thank You! 

souloist1970's profile image
souloist1970 
2 months ago

Anthony, the representative who worked with me, is exceptional!!! He is the best customer care rep I've ever talked to. He understood and addressed my concerns and he also related to my apprehension. He is professional, proficient and dedicated. He went above and beyond to help me unlike one of the other representatives I spoke with two days ago who couldn't comprehend my questions and left my issues unresolved. Needless to say, I couldn't have gotten connected to anyone better this time. Thanks again Anthony you're the best... read more

gladbag2's profile image
gladbag2 
2 months ago

System is up and running. Slight hiccup but it has worked out just fine. 

tom.brill14's profile image
tom.brill14 
2 months ago

The guy I talked to was very nice. He spoke English very well which surprised me even though he was in Mexico City. We figured out what the problem was and had it corrected quickly. 

n7wwk1's profile image
n7wwk1 
2 months ago

very informative good interaction with adgents are very knolagable 

m.b.burrows's profile image
m.b.burrows 
2 months ago

Requested a quote on cost for a battery backup to my solar panels so I would have power in casse of hurricanes or blackouts. I am waiting for their sales people to call me back. I was told there are many sizes (and prices) and given only one price but I need to know what size I need and the installation cost. I am waitng for a call back. 

Frequently asked questions about Palmetto Solar

How is Palmetto Solar rated?

Palmetto Solar has a 4.2 star rating with 4,486 reviews. 

When is Palmetto Solar open?

Palmetto Solar is open now. It will close at 8:00 p.m.