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Palmetto Solar
- Solar Installation
- Charlotte, NC
About this business
At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
Location details
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Roderick was helpful from beginning to end. He answered all my questions and made sure to be available if I had any questions.
The service is great and respond time is very quick I really appreciate it.
I am very pleased with the ease and professionalism I have experienced with this company they have always been super quick to respond to any concerns or questions I have had
Jose was wonderful, but I want able to reboot my solar system after following the listed steps.
I contacted Palmetto Solar to let them know that my system had stopped producing last month and that a technician had replaced my inverter but I could not see any change in production. The Palmetto representative informed me that I needed to send a picture of the qr code to them and they would update their records so that my monitoring dashboard would begin working again. After the picture was received I was assured that my dashboard would be current within 24 hours. The representative was very polite and courteous. It was t... read more
The best
According to Jose in support, system is good but did acknowledge error message and will have someone from tech support resolve and clear error message
I don’t usually go out of my way to leave reviews, but I received such great customer service that I wanted to share my experience. All of my questions were answered thoroughly, and I never felt pressured or pushed into buying something I didn’t want. I really appreciate that.
Satisfactory and professional service. Your agent was helpful, sensitive to my needs, and did his best to accomodate me, without pressure.
Frequently asked questions about Palmetto Solar
How is Palmetto Solar rated?
Palmetto Solar has a 4.1 star rating with 3,572 reviews.
When is Palmetto Solar open?
Palmetto Solar is closed now. It will open at 8:00 a.m.