Palmetto Solar

Janett O 

on BBB

11 months ago

This company came knocking to my parents door. They came and stated they were a company from the government with a new program that had started. The sales man was bilingual and spoke Spanish. My parents only speak Spanish. He convinced them by telling them it was something it was not. He had them sign a contract in English and did not provide any Spanish documents, contract, or translation for the contract being signed. After the solar panels were installed, the contractor has been ignoring my parents phone calls and has blo... read more

Charity L 

on BBB

11 months ago

This is the worst company ever, they take advantage of the Ederly people and everything in the sale pitch is a lie. Kyler A who was our sales representative whom supposedly work for ****** ******. Set us with this company because we didn't qualify for ****** ****** when spoke back to him he didn't want to take responsibility for anything. I have had Solor panels sitting on my roof since April 1st 2024 it is now going into August and nothing. Also was told in order for **** ****** to activate the panels I would need a million... read more

Jamie J 

on BBB

11 months ago

My experience with Palmetto Solar was horrible. First they send a salesman to your home promising you things that are not true. In my case he said the solar panels would cover a 100% of my electric bill. And the overage of the electricity generated by the panels would be stored by Duke Power and used at a later time if needed or get a credit. He said the only way I would have a bill if I got a charging station for an electric car or a heater for an outdoor pool. Felipe also stated that it would be no charge for the panels un... read more

Leandra H 

on BBB

a year ago

If I could leave no stars I would. DO YOUR RESEARCH PEOPLE. I was a first time home buyer, excited to get solar and ultimately it was the worst decision of my life to go with Palmetto. We had our system installed July of 2022 and was told to switch to a solar plan with the electricity company. By September 2022 I was still paying a full electric bill not seeing any credit's even though we were being told our system was generating. We have had our solar system for 24 months now and I have paid an electric bill 18 months out o... read more

MaryJo D 

on BBB

a year ago

I am leaving this review to help others. I do not recommend palmetto solar. There contract is non specific whether your leasing, rent to own, or out right buying solar panels. If your don't out right buy your panels and you read the fine print it’s like you don’t own your own roof or possible the legal title of your own home anymore from the type of lien you have to agree to. Because of the vague general contract, the controlling rights to your property, they also had out dated info for wind requirements, incorrect info on o... read more

EB N 

on BBB

a year ago

A solar panel door-to-door sales rep affiliated with Palmetto Solar,LLC and LightReach came to my house unsolicited to pitch what I ultimately learned was a solar Power Purchase Agreement (PPA). The rep originally referred to it as a Power Provider Agreement but confirmed it was a PPA when asked to clarify. The rep went through high level details on how their program worked. I indicated I was not ready to enter into any agreement until I had a better understanding of the program details. In order to provide the PPA details t... read more

Joe B 

on BBB

a year ago

Install took 3 days. Great crew. December of 23. As of today 6/28/24 we are not activated. There is not contact with any help. We are scheduled for a witness test to confirm panels are producing however everything is turned off. I’m not supposed to turn anything on. Having said that I turned everything on and it still doesn’t work. When discussing with Georgia Power he tells me that Palmetto has it turned off remotely. All Palmetto can tell me is that it’s up for witness test. This has been going on for months. Paid in full ... read more

Jonathan R 

on BBB

a year ago

Incredibly aggressive salespeople representing this company. Despite being very interested in solar I will never look to this company for services because of it. I said I was not interested multiple times and multiple ways yet they still pressured me to schedule an appointment. I even tried telling them I would prefer written communication and they refused and persisted in trying to schedule an appointment. They essentially bullied me to accept another call. When I did not answer their follow-up call, rather than leave a voi... read more

Ruby W 

on BBB

a year ago

Product has not been beneficial in savings as the solar panels are hyped up to be. I called and emailed several times regarding the incentive promised by the sales person and to this day no follow up or incentive received. No incentive or tax rebate received. Each time I spoke with Palmetto they would refer me to the utilities company and vise versa. I am now panel the same in utility cost and a loan payment which I can’t afford because I’m retiring at the end of the year and this loan is not in my budget.