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At Palmetto, it’s our mission to be the world’s largest clean energy and social-impact company. We’ve built a talented team dedicated to helping people go solar, combining renewable energy with consumer technology to lead the world towards a clean energy future. In the US, we recognized a need for an approachable, reliable consumer brand to scale the deployment of solar energy across the country. Our expansion has focused on building a brand that people trust to bring into their homes and businesses. We believe that acces... read more
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Complaint Me and 3 other senior citizens in my neighborhood were approached by an employee of Pametto Solar to have panels installed on our houses. He gave us false information, he said I would'nt have to pay for them because the ****************** would subsidize them , and I would never get another electric bill. He forged my name on documents to start the process . I was very wary of him and asked a lot of questions, He had a lot of answers that were false. Then I received a call from Goodleap saying I had a loan for 19K ... read more
I'm extremely dissatisfied with Palmetto. Since the installation of my panels in December 2021, it has been a continual stream of problems. Just two months after installation, I started receiving emails about communication issues with my panels. Despite being told to reset the box, the problem persists. Recently, I received a surprise visit from a service person, I was not home they rang my ring bell, and now I'm facing a $400 bill to be told that my communication box is malfunctioning, something I was already aware of. I wa... read more
We began looking into solar around August 2023. Upon first impression, the salesman seemed very knowledgeable and made solar sound like it was the fix for all of our electricity needs. Everything seemed great until we began having the system installed. First, they came out, installed the system, and left multiple holes in the walls that they said would have to be repaired by either myself or a qualified drywall repair man. They told me I was going to have to cover the repair since "their only job was to install the solar pan... read more
Im going to keep this short: I was promised 22000 kwh a year, i get 14000 kwh a year. After a year, they still havent taken this tree down that they promised. Everything that the sales man Zedan said to me has been a lie. It should be a 0 star review.
I started my journey with Palmetto almost 2 years ago. I was working with a salesman name Adam. he promised me that my panels on my house would cover 100% of my electricity usage. I was drowning in bills after buying my first home and my overly expensive electric bill was something I was looking forward to getting rid of. After almost a year of back-and-forth with Adam, and waiting on my panels to be installed my loan expired because my panels had not been installed yet. Adam claimed that it was because, my system was too sm... read more
When the representative of Palmetto named XXXX came in first time to the house to explain how the system work. So the representative painted a nice picture to the point I told him to come where I have someone else to listen to what he said. the 2nd time came in and he explain to both of us that this system will eliminate the bill I receive from duke Energy completely and only service fee I would pay about $14 a month because the solar system will produce more then what I consumed and the credit will go to duke where I can us... read more
Within my 3yrs of having solar panels my inverter has broken twice. Meaning that my panels aren’t producing any energy. This takes months for them to replace. Also I have been paying an electricity bill every month the same amount I was paying before solar panels were installed. I live in Florida. Customer service is of no help
A month ago started having an isolated roof leak. Contacted Palmetto Solar, and they sent someone out five days later. Two guys went onto the roof and informed me the problem was fixed. Today, the roof is leaking in the exact spot they had allegedly fixed, only now the drip is much faster. Had to put a bucket under it to catch the water, of course now my ceiling is ruined. Contacted Palmetto Solar again today, still waiting on a return call. I couldn't make the job any easier the first time, showed them a video of the leak a... read more
We still paying the same power bill! This is fake! Don’t do it! I’m paying more! They say 50% less don’t do it!
Palmetto Solar has a 4.1 star rating with 3,259 reviews.
Palmetto Solar is closed now. It will open on Monday at 8:00 a.m.