This profile has been claimed by the business owner or representative.
1616 Camden Rd, Ste 300, Charlotte, NC, 28203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My overall experience with Palmetto has been easy and they are very responsive. I have had a great experience with them.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
I called yesterday to update a change on my checking account. My call was answered quickly and I was routed to the correct department. In a matter of less than five minutes the update was done. The lady was very great to deal with. I wish all experiences were like this one!!
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
It was not what I expected
Business response:
Mr. Vantassel, We set a high expectation for ourselves and we are sorry to hear that standard was not met in your interaction with us. It looks like you showed interest in pursuing a battery, can you elaborate on what was "not what you expected" so we can improve in the future? Thanks,
All questions were answered by Palmetto. Good company and they have a good support. Install was quickly and clean. Actually I’m happy with my solar.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
Kathleen was wonderful and very responsive and helpful. She print screened my unit and emailed it to me so I could forward to the company locally doing the repairs.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
The rep knew the answers and answered them completely. Very little time wasted on yhe exchange.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
Dan DeVito was very knowledgeable and helpful in providing alternatives for a solar system with battery backup. He was generous with his time and seemed genuinely committed to providing a service and designing a system that would work for us. We ultimately decided against going forward at this time for personal reasons. But we appreciated his assistance in coming to this decision. Sam at Energy Sage was also very helpful.
Business response:
Thanks so much for your kind words. We hate to hear that we were unable to assist you in moving forward with a clean energy future at your current residence but please keep us in mind should you decide to make the switch in the future!
Great example of doing it right! When we were researching the option to go solar, we seemed to get more confused each day. Then, after attempts to "talk" to others and getting recordings, we found Palmetto Solar and Cole Roberts. He walked me through the basic information and we set up a Zoom call the next day so my wife could see what it was about. Before the call she saw my excitement but tried to downplay it til she saw it for herself (think folded arms and poker face). Needless to say, the Zoom meeting went very well. C... read more
Business response:
Thanks so much for your kind words. We are thrilled that you made the switch to clean energy and look forward to calling you a customer for many years to come! If you have any friends or family that we can provide the same experience to, please let us know!
Very good and efficient communication with palmetto customer service. Every time I have a question regarding my production or any concern, they have always responded quick and detailed. Thanks for making it easier and smooth.
Business response:
Thanks so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you as part of the Palmetto family and wish you decades of sunny days!
Palmetto Solar has a 4.1 star rating with 3,737 reviews.
Palmetto Solar is closed now. It will open tomorrow at 8:00 a.m.