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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Has anyone else had trouble paying their insurance by computer or automation...I have 6 policies pay them same day, same bank route number, and same checking account. 2 weeks later I get a call from my insurance agent saying the bank doesn't recognize my account on one of the policys, their will be a $35 service fee, because your bank charges this. My bank DOES NOT CHARGE THIS. A customer should not be punished because a number is missing or wrong and a courtesy call earlier than 2 weeks would be appreciated. My insurance a... read more
Has anyone else had trouble paying their insurance by computer or automation...I have 6 policies pay them same day, same bank route number, and same checking account. 2 weeks later I get a call from my insurance agent saying the bank doesn't recognize my account on one of the policys, their will be a $35 service fee, because your bank charges this. My bank DOES NOT CHARGE THIS. A customer should not be punished because a number is missing or wrong and a courtesy call earlier than 2 weeks would be appreciated. My insurance a... read more
Pekin Insurance agents hang up on you consistently and do not only refuse to pay on claims but deal unprofessionally with customers. My attorney who worked for Pekin Insurance says to stay as far away as possible as they DO NOT pay claims and have the worst customer service available and I can not agree more!
3-8-16 filed a claim for our roof. Not 15 minutes later the adjuster called and set up appraisal. Had hopes for smooth transaction. WRONG. The adjuster did come out to appraise the roof on 3-9-16. No follow up that he was out, NOTHING. About the 16th I called and he said he was working on the quote. He said he was authorizing half a roof??? What does that mean? He said he would call us that night. NO CALL. On or about the 25th of March I called Pekin asking to speak to the adjusters supervisor. The supervisor w... read more
This poor review is not about Pekin them self's. But on one of there agents in IL. Market Financial Group Say away from this place this is a quote from one of there agent's in a email I received. "Your happiness is not our encouragement to success in how we serve our client." Wow I always though you wanted your customers to be happy!
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 791 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.