PENNYMAC

WILLIAM G. 

on Birdeye

5 years ago

Kept us updated during the entire process. 

Cornelis V. 

on Birdeye

5 years ago

Friendly and professional 

DANIEL S. 

on Birdeye

5 years ago

Easy re-fi experience for the most part. Had a slight glitch on some Title review items that no one seemed to be able to tell us what the problem was, and that pushed our closing back a couple weeks, but it all worked out. No other issues. Jennifer Ovanda was always available to answer our questions, or she called us back very quickly. Thanks. 

NGOC P. 

on Birdeye

5 years ago

My loan representative was very thorough, professional, friendly, and very helpful. He was always available to answer all my questions and was very punctual. The refinancing process went a lot smoother and faster than expected. Excellent service! 

Natashia N. 

on Birdeye

5 years ago

Bridget and John were great from start to finish. The process took longer than other refi’s I’ve had in the past, but overall I’m content. Thanks 

JERRY B. 

on Birdeye

5 years ago

My experience with our PennyMac Refinance Mortgage was a very good experience because my husband and I felt that we were treated fairly and respectfully as we conducted every step of our business. I was especially pleased with the help we were given when we had questions and concerns about the process of signing the eforms or the loan officer getting back to us in a prompt manner. Every person we came in contact with gave us good and respectful customer service. 

Carolyn K. 

on Birdeye

5 years ago

Everything went smooth and happened just as I was told from the beginning. Everyone was very professional and knowledgeable. Would highly recommend PennyMac for refinancing! 

Lisa C. 

on Birdeye

5 years ago

It was a streamlined process. My questions were answered in a timely manner. 

DOUGLAS A. 

on Birdeye

5 years ago

My loaned closed very smoothly and quickly.