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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Rita H.'s profile image
Rita H. 
on Birdeye

3 years ago

The entire team that was assigned to my loan was outstanding!!!! I interacted with Elizabeth the most and she was phenomenal ! The customer that i received was superb and made this refinance experience quite pleasant!!! . 

SARAH A.'s profile image
SARAH A. 
on Birdeye

3 years ago

Communication from the beginning with our original refinance application started back in August 5th It took over a week to kickoff the process since the original loan agent fell off the map. We didn't close until November 13th, nearly 3 months after. I fully understand that there are a large number of people refinancing, however it was conveyed that the loan would close within 60 days. That said, Hermes was responsive, but it felt like the abyss between start and finish at times. 

Dennis B.'s profile image
Dennis B. 
on Birdeye

3 years ago

It was a pleasant experience saved me a lot of money! 

Richard Zelinack I.'s profile image
Richard Zelinack I. 
on Birdeye

3 years ago

this was a experience made simple, any questions i had were answered timely and follow up was not needed. i was notified of each step needed to be taken well in advance. overall it was a pleasant experience working with you folks. 

Elvin B.'s profile image
Elvin B. 
on Birdeye

3 years ago

The process was efficient and smooth from my perspective. 

ANTHONY W.'s profile image
ANTHONY W. 
on Birdeye

3 years ago

Meagan, April and the entire team did an outstanding job servicing my loan. Very professional and courteous 

NICOLAS V.'s profile image
NICOLAS V. 
on Birdeye

3 years ago

This was the best mortgage experience we experienced. We have had several mortgages before and PennyMac loan services facilitated and made it so easy for us to do the process without a hassle. Thank you PennyMac. Monica 

Anthony T.'s profile image
Anthony T. 
on Birdeye

3 years ago

great experienc 

Michael M.'s profile image
Michael M. 
on Birdeye

3 years ago

Elizabeth Jennings was GREAT and was available anytime I had a question. I highly recommend Pennymac to anyone who needs a home loan or to refinance. The refinance went smoothly and quickly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.