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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The entire team that was assigned to my loan was outstanding!!!! I interacted with Elizabeth the most and she was phenomenal ! The customer that i received was superb and made this refinance experience quite pleasant!!! .
Communication from the beginning with our original refinance application started back in August 5th It took over a week to kickoff the process since the original loan agent fell off the map. We didn't close until November 13th, nearly 3 months after. I fully understand that there are a large number of people refinancing, however it was conveyed that the loan would close within 60 days. That said, Hermes was responsive, but it felt like the abyss between start and finish at times.
It was a pleasant experience saved me a lot of money!
this was a experience made simple, any questions i had were answered timely and follow up was not needed. i was notified of each step needed to be taken well in advance. overall it was a pleasant experience working with you folks.
The process was efficient and smooth from my perspective.
Meagan, April and the entire team did an outstanding job servicing my loan. Very professional and courteous
This was the best mortgage experience we experienced. We have had several mortgages before and PennyMac loan services facilitated and made it so easy for us to do the process without a hassle. Thank you PennyMac. Monica
great experienc
Elizabeth Jennings was GREAT and was available anytime I had a question. I highly recommend Pennymac to anyone who needs a home loan or to refinance. The refinance went smoothly and quickly.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.