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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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SCOTT S.'s profile image
SCOTT S. 
on Birdeye

3 years ago

You made this a Very easy process, i do not have much experience with this. Thank You. 

Salma B.'s profile image
Salma B. 
on Birdeye

3 years ago

It took 2-3 weeks to get responses via email and over 24 hours to get a call returned when my notary did t show up for closing at the originally scheduled time. Joseph de Masi I would rate 5 out 5 stars for being so helpful originally but everyone else was uncommunicative and unhelpful. 

Michael R.'s profile image
Michael R. 
on Birdeye

3 years ago

It was great. 

CECELIA T.'s profile image
CECELIA T. 
on Birdeye

3 years ago

Everyone was very professional and patient with me as I tend to ask lots of questions and very much needed tech support as I am not good at all in that area. Panicked in fact! 

LARRY G.'s profile image
LARRY G. 
on Birdeye

3 years ago

It went very smoothly. Those individuals I communicated w were polite. The whole process was very easy. Thank You 

SCOTT M.'s profile image
SCOTT M. 
on Birdeye

3 years ago

Very friendly and easy. 

Lloyd Yeager J.'s profile image
Lloyd Yeager J. 
on Birdeye

3 years ago

The closing costs were a bit more than I would have expected as this was a refinance with the same mortgage company. There were some charges that should have not been necessary as you were my mortgage com[any. I already had a title search less than one year ago and I shouldn't have needed another so soon. There are other charges like this that should not have been needed. If I had more free time I guess I should have shopped more. Overall OK, but disappointed that it took so long and there were 

JOHN SEIBERT I.'s profile image
JOHN SEIBERT I. 
on Birdeye

3 years ago

I had to provide few documents and the whole process was just a few weeks. Easiest Refi I have ever done. 

ANDREA N.'s profile image
ANDREA N. 
on Birdeye

3 years ago

Andrea Neira 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.