PENNYMAC

Ashley H. 

on Birdeye

5 years ago

The "team" was great and communication was prompt and pleasant 

Darym A. 

on Birdeye

5 years ago

Having my loan close on time, not being told that I needed to be patient when I was stressed and wanted answers, having my concerns addressed instead of having blame cast on the loan officer who originated the loan. 

ROBERT B. 

on Birdeye

5 years ago

Both Ellis and Mercedes explained the process with expected timelines and paperwork that would be required. The process moved quickly and smoothly. 

JOHN H. 

on Birdeye

5 years ago

Easy process 

Derrick F. 

on Birdeye

5 years ago

My initial process with Merrill Von Bargen was the best. Merrill was very patient and knowledgeable. She made me feel comfortable with the process. When Merrill handed me over to Xavier, I felt that Xavier was someone that I could appreciate as well. This refinance process was scary however, Merrill and Xavier made it easy. Thank you. 

Carl C. 

on Birdeye

5 years ago

This started as a simple call for some more information after receiving a normal refi email from PennyMac who has always held my loan. I was guided through the application process very quickly and had pretty much completed 75% of my loan process by 9:30 or 10 in the morning. Started as curiosity and turned into enormous savings! Really, I couldn't be happier. 

Retea W. 

on Birdeye

5 years ago

Simple, streamlined, much less painful than my initial mortgage loan process. 

Bobby T. 

on Birdeye

5 years ago

From start to finish my loan closed faster then I expected. I am so glad I refinance with penny Mac. Closing was so easy and totally accurate. Thank you 

JAMES M. 

on Birdeye

5 years ago

Great Job