PENNYMAC

BRETT K. 

on Birdeye

5 years ago

Mario was a consummate professional, answering any questions we had with clarity and expediency. I couldn't have asked for a more streamlined and pleasant experience with such a major financial decision. There were a few extenuating circumstances that delayed our signing (our fault) and his patience and understanding helped alleviate any stress we had in ensuring a quick resolution. I cannot not stress enough how happy we were with his service. 

Irina H. 

on Birdeye

5 years ago

The process was clear and simple, and all my questions were answered quickly and completely. 

Teri S. 

on Birdeye

5 years ago

Horrible experience overall. We had to give the same documents 7 times and had to stay on top of everything so we close on time. I would never recommend your company. It was a very stressful experience from beginning to end. 

Donald P. 

on Birdeye

5 years ago

Electronic process for documents. 

TRAVIS G. 

on Birdeye

5 years ago

Bridget was awesome. Always called and followed up. The only issue I had was not with her, but with whomever prepared the documents. My Wife's name was spelled incorrectly and after three attempts to get it corrected, on closing day they were still not fixed. We had to reschedule for a second closing date. 

WILLIAM Wisherd I. 

on Birdeye

5 years ago

Easy process! 

BRANDON A. 

on Birdeye

5 years ago

My refinance with PennyMac was quick and with no hassle. This was my second time doing a refinance with PennyMac. 

HELMUT K. 

on Birdeye

5 years ago

Sara was great to work with. So friendly, and very helpful. I really appreciated her taking the time to make things as smooth as possible. Thanks for all your help! 

GLENN Chapin J. 

on Birdeye

5 years ago

Closing costs were higher than what other people I know paid to refinance. The service provided was great.