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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Adam M.'s profile image
Adam M. 
on Birdeye

4 years ago

Very easy process with minimal input from us after the initial call. 

CHARLES P.'s profile image
CHARLES P. 
on Birdeye

4 years ago

The correct spelling of my wife's name 

BRANDT M.'s profile image
BRANDT M. 
on Birdeye

4 years ago

Great from start to finish. 

Mark T.'s profile image
Mark T. 
on Birdeye

4 years ago

Great company and employees; doing their best, working from home in uncertain times. 

Robert S.'s profile image
Robert S. 
on Birdeye

4 years ago

Eddie and Elisabeth did fantastic job. This was the easiest and slickest re-fi I’ve ever done! 

Clarence H.'s profile image
Clarence H. 
on Birdeye

4 years ago

NA 

David H.'s profile image
David H. 
on Birdeye

4 years ago

From the time I decided to refinance all the way to closing every expectation was exceeded. I can't imagine the process having gone any smoother. 

Jessica H.'s profile image
Jessica H. 
on Birdeye

4 years ago

It seems the loan processor needs more resources. If there was a checklist we could work off of with each document type that was needed as well as what needed to be included that would have helped a lot. I had to turn in three versions of an explanation letter because I have never written one before and each version missed a detail that was not explained to me the first time. My loan processor was nice and seemed to try hard but the process would be a lot smoother with better procedures. 

Brandon L.'s profile image
Brandon L. 
on Birdeye

4 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.