PENNYMAC

GONZALO A. 

on Birdeye

5 years ago

Thanks 

Sanja K. 

on Birdeye

5 years ago

On point information, quick action and excellent communication made us no stress went thorough refinance. Thank you PannyMac, Jennifer and Phill. Great job! 

MARIANELA H. 

on Birdeye

5 years ago

More communication and information about the documents and final steps. 

Mason B. 

on Birdeye

5 years ago

Elizabeth was great to work with. She was exceptionally helpful and very patient with my many questions. She made the process very straightforward and low-stress. Thanks, Elizabeth! 

PEARLY Lacoste G. 

on Birdeye

5 years ago

I used you before and it was easy, so I hoped it would be just as easy. Juan did a wonderful job. Thanks to all of you at PennyMac. Pearly Giroir 

MAXWELL Delamater J. 

on Birdeye

5 years ago

Working with Penny Mac has been great. Fast , friendly and efficient. 

Scott K. 

on Birdeye

5 years ago

Juan was awesome! The process of working with him was great! Juan's support that he was leaning on, specifically the Appraisal team, was ABSOLUTELY TERRIBLE! They were supposed to call. Still no call! They were supposed to help, still waiting. Their lack of follow-up, communication, and performing their duties poorly, cost me money! Thanks to Juan... the rest needs to be reviewed and those issues need to be addressed. I could use a phone call, but I am not holding my breath. 

Kevin K. 

on Birdeye

5 years ago

The only problem arose on the signing date when the notary arrived. The paperwork stated one figure we owed and we were told over the phone a different figure. We still have not heard back which figure is correct. 

Roger W. 

on Birdeye

5 years ago

Information was given and questions were answered in a timely manner.