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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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GONZALO A.'s profile image
GONZALO A. 
4 years ago

Thanks 

Sanja K.'s profile image
Sanja K. 
4 years ago

On point information, quick action and excellent communication made us no stress went thorough refinance. Thank you PannyMac, Jennifer and Phill. Great job! 

MARIANELA H.'s profile image
MARIANELA H. 
4 years ago

More communication and information about the documents and final steps. 

Mason B.'s profile image
Mason B. 
4 years ago

Elizabeth was great to work with. She was exceptionally helpful and very patient with my many questions. She made the process very straightforward and low-stress. Thanks, Elizabeth! 

PEARLY Lacoste G.'s profile image
PEARLY Lacoste G. 
4 years ago

I used you before and it was easy, so I hoped it would be just as easy. Juan did a wonderful job. Thanks to all of you at PennyMac. Pearly Giroir 

MAXWELL Delamater J.'s profile image
MAXWELL Delamater J. 
4 years ago

Working with Penny Mac has been great. Fast , friendly and efficient. 

Scott K.'s profile image
Scott K. 
4 years ago

Juan was awesome! The process of working with him was great! Juan's support that he was leaning on, specifically the Appraisal team, was ABSOLUTELY TERRIBLE! They were supposed to call. Still no call! They were supposed to help, still waiting. Their lack of follow-up, communication, and performing their duties poorly, cost me money! Thanks to Juan... the rest needs to be reviewed and those issues need to be addressed. I could use a phone call, but I am not holding my breath. 

Kevin K.'s profile image
Kevin K. 
4 years ago

The only problem arose on the signing date when the notary arrived. The paperwork stated one figure we owed and we were told over the phone a different figure. We still have not heard back which figure is correct. 

Roger W.'s profile image
Roger W. 
4 years ago

Information was given and questions were answered in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.