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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Ramiro A.'s profile image
Ramiro A. 
on Birdeye

4 years ago

All the personnel was awsome and very very helpful...thanks to all. 

Tiffany S.'s profile image
Tiffany S. 
on Birdeye

4 years ago

Thank you so much! 

Michael S.'s profile image
Michael S. 
on Birdeye

4 years ago

We had a rep named Dominic, at the beginning of our process that was very attentive to our needs. We thought the process would be smooth and easy. We received numerous request from the title/closing agent stating that Juan was requesting docs that had previously been sent. The money wasn't funded until the day after closing.Calls weren't returned. The closing statement was off by about $5K. What's done is done. The matter is now behind us, thank you. 

BENNELL T.'s profile image
BENNELL T. 
on Birdeye

4 years ago

Shalom babalola was very professional in advising me during the refi process. Overall I was very pleased and happy with pennymac. Thanks 

RICHARD C.'s profile image
RICHARD C. 
on Birdeye

4 years ago

n 

Timothy M.'s profile image
Timothy M. 
on Birdeye

4 years ago

good 

JOSEPH R.'s profile image
JOSEPH R. 
on Birdeye

4 years ago

**Jennifer was the only contact/resource I had during the loan process- she was difficult to reach via email. Phone calls were returned but not in an ideal time frame. **I personally had to do a lot of following up to ensure documents/payments/etc were received **Multiple documents had to be submitted multiple times 

Joan M.'s profile image
Joan M. 
on Birdeye

4 years ago

X 

Pamela M.'s profile image
Pamela M. 
on Birdeye

4 years ago

The process went smoothly and timely. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.