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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was handle professionally, communication was very pleasant, and staff was proficient. We will always recommend PennyMac Loan Services.
All the personnel was awsome and very very helpful...thanks to all.
Thank you so much!
We had a rep named Dominic, at the beginning of our process that was very attentive to our needs. We thought the process would be smooth and easy. We received numerous request from the title/closing agent stating that Juan was requesting docs that had previously been sent. The money wasn't funded until the day after closing.Calls weren't returned. The closing statement was off by about $5K. What's done is done. The matter is now behind us, thank you.
Shalom babalola was very professional in advising me during the refi process. Overall I was very pleased and happy with pennymac. Thanks
n
good
**Jennifer was the only contact/resource I had during the loan process- she was difficult to reach via email. Phone calls were returned but not in an ideal time frame. **I personally had to do a lot of following up to ensure documents/payments/etc were received **Multiple documents had to be submitted multiple times
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PENNYMAC has a 4.5 star rating with 3,390 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.