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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Pamela M.'s profile image
Pamela M. 
5 years ago

The process went smoothly and timely. 

Steven W.'s profile image
Steven W. 
5 years ago

Easy process with great service 

Mercedes M.'s profile image
Mercedes M. 
5 years ago

Juan was incomplete. POOR customer experience 

Kristin D.'s profile image
Kristin D. 
5 years ago

Prompt responses. 

MICHELLE G.'s profile image
MICHELLE G. 
5 years ago

Streamlined process. Great communication and experience. 

WAIS K.'s profile image
WAIS K. 
5 years ago

Communication was an issue for us, we were told many things in the beginning that were not accurate throughout the process, we were asked of the same documents more than once, and overall the process took longer than expected/promised. 

MARK F.'s profile image
MARK F. 
5 years ago

Closing moved along very quickly , given the COVID protocols. 

VINCENT DI L.'s profile image
VINCENT DI L. 
5 years ago

Na 

DAVID C.'s profile image
DAVID C. 
5 years ago

I felt that Kimberly lacked experience/knowledge to answer my questions. However, she was always polite, and asked for assistance from her “boss” when she didn’t know the answers. It was just somewhat awkward. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.