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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went smoothly and timely.
Easy process with great service
Prompt responses.
To much to add but my conversations were recorded
Streamlined process. Great communication and experience.
Communication was an issue for us, we were told many things in the beginning that were not accurate throughout the process, we were asked of the same documents more than once, and overall the process took longer than expected/promised.
no follow through. my loan docs were wrong twice. My name was incorrect to the point where I finally scratched my name and initialed so the refinance would close. I am now concerned that the ineptitude of Pennymac will not record my loan and title correctly. For the amount i paid to refinance, I should NOT have to be bothered with loan / closing documents that have my NAME incorrectly stated. I had to initiate all of the calls and rarely was I ever called back.
Closing moved along very quickly , given the COVID protocols.
Na
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,390 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.