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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
More expertise is required. Closing cost had to be revisited after find some observations
Thank you for the assistance with my refinance. Now I can pay off some debt and finish some projects around my house.
Pretty efficient process compared to other mortgage experiences. I wish the document requests were more consistent between email notifications and online status tracking. That said, I didn't have to provide documents more than once and there were no document request "surprises" due to underwriting and customer service not being on the same page.
Hermes was great. Other than that I feel like I was ignored for weeks in end. My original closing date provided was end of aug. it took till the end of September.
Service was friendly, timely, and accurate. Good communication and answered any and all questions I had.
Our experience was great with Jennifer and the MAC Team. This was the easiest refinance that I have been through over the years. Everyone went above and beyond in spite of the COVID environment and a huge number of applications due to the rate changes. I would recommend them in the future.
I didn't appreciate being called that the loan was closing on the same day that my mortgage came out of my checking account. When I asked the loan officer, she said she's let me know the steps 2 days before the the notary would come to sign. She never called and instead I had to track her down.
They made my refi. process very easy.
Really fast. Really easy.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.