PENNYMAC

Joseph Giddis I. 

on Birdeye

5 years ago

Too many pennymac reps involved little coordination conflicting answers or no answers at all. Calls not returned emails not answered. 

Kari P. 

on Birdeye

5 years ago

Service was wonderful from start to finish! 

GAYLORD C. 

on Birdeye

5 years ago

Delightful & easy to work with. Michael and Jennifer were fabulous 

LOUIS D. 

on Birdeye

5 years ago

My loan officer, Donald Lucas was about as good as they get. However, my closing process was frankly, opposite of that. There was a myriad of things that led to that comment. Sort of one thing bleeding and compounding onto the next. Once the managerial sections of the closing process was forced to get involved, things worked themselves out. 

Albert L. 

on Birdeye

5 years ago

Beginning with Stephen I felt like I could get any question answered quicky if not right away. Once he passed me on to the team there were times I felt that I wasnt being kept in the loop. However if I left a message I would get an answer within a few days but usually with an email. Guess I just prefer one on one discussion versus electronic answers. Overall the process completed on schedule and without any problems. Great job Penny Mac. 

WILLIAM G. 

on Birdeye

5 years ago

Very prompt service. Easy communication. The whole process was smooth and trouble free. 

Rene R. 

on Birdeye

5 years ago

I received outstanding and professional service from Bridget Mangassarian on aspects regarding my loan. Thank you Bridget. 

Aaron J. 

on Birdeye

5 years ago

The whole process was very fast from start to close. The only issue was that the mobile notary was somehow double booked for our appointment time which made our closing much later than was scheduled. Once she arrived the closing documents process went very fast. 

Thaddeus H. 

on Birdeye

5 years ago

I never expected the process to be so easy! My previous experiences were painful compared to the process with PennyMac. I highly recommend them!