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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A very pleasant experience
PennyMac is very busy but when you call them or email them you will receive a message back or call back by the next day. If you call early enough you can get a call back the same day. It has been a pleasure working with them for a year-and-a-half.
During this pandemic It is taking a bit longer and with people working from home and not at their office ,its understandable. I want to thank you all for a job well done. OH , Still waiting for for my check. Even slow mail these days!
It would have been a better experience if I would have had direct communications to the my PennyMac team instead of going to voicemail and infrequently receiving a callback.
The process was handled professionally and completed in a very timely manner,
Achieved a lower percentage plus 2 years off loan.
Great
Very quick and easy
Our experience with PennyMac was great! Even though there were bumps along the way, they handled them very efficiently & fast! We were pleased to work with PennyMac.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.