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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,388 reviews
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Roxanne G.'s profile image
Roxanne G. 
4 years ago

I'm very satisfied with my experience with Penny Mac.Fast and easy. 

Kenny H.'s profile image
Kenny H. 
4 years ago

good 

Joshua G.'s profile image
Joshua G. 
4 years ago

It was pretty easy 

JANIS M.'s profile image
JANIS M. 
4 years ago

Very professional and efficient process. The people were very helpful and made the refinance prosse run smoothly. 

CATHY D.'s profile image
CATHY D. 
4 years ago

Better communication. I received mixed messages and emails that weren't in complete sentences so I thought they were spam. It was very confusing and it took days for anyone to get back to me. It made me uncomfortable dealing with Penny Mac at the beginning. 

DOUGLAS W.'s profile image
DOUGLAS W. 
4 years ago

Fast and easy. 

Tyler T.'s profile image
Tyler T. 
4 years ago

Bridget answered all of our questions and was there every step of the process! We were pleased to have her on our side while refinancing our home! 

Keith M.'s profile image
Keith M. 
4 years ago

Not the greatest communication. I've refinanced with PennyMac before, and this time was not only confusing, but took twice to get the figures right, and twice to sign. The lady that came to our house for the signing was very polite and professional. 

MATTHEW B.'s profile image
MATTHEW B. 
4 years ago

Everything was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,388 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.