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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I'm very satisfied with my experience with Penny Mac.Fast and easy.
good
It was pretty easy
Very professional and efficient process. The people were very helpful and made the refinance prosse run smoothly.
Better communication. I received mixed messages and emails that weren't in complete sentences so I thought they were spam. It was very confusing and it took days for anyone to get back to me. It made me uncomfortable dealing with Penny Mac at the beginning.
Fast and easy.
Bridget answered all of our questions and was there every step of the process! We were pleased to have her on our side while refinancing our home!
Not the greatest communication. I've refinanced with PennyMac before, and this time was not only confusing, but took twice to get the figures right, and twice to sign. The lady that came to our house for the signing was very polite and professional.
Everything was great
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.