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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ERIK B.'s profile image
ERIK B. 
on Birdeye

4 years ago

Refinancing with PennyMac was a fairly pain free experience that provided me with a better loan arrangement that also saved me money. Almost every step was done digitally and I was able to get a hold of someone within an hour at each step of the process. I would recommend them to just about everyone. 

Ernesto C.'s profile image
Ernesto C. 
on Birdeye

4 years ago

NA 

Joseph Glowaski J.'s profile image
Joseph Glowaski J. 
on Birdeye

4 years ago

Considering all that is going on, the process was smooth and very professional. 

Rosa P.'s profile image
Rosa P. 
on Birdeye

4 years ago

Closing date was earlier than expected. Thanks! 

Kristine W.'s profile image
Kristine W. 
on Birdeye

4 years ago

During the process, I worked with several different contacts. Each of them were very helpful, responsive and professional. This was my first time refinancing so I wasn't sure about the process. I stayed with Pennymac because of my experience with my first loan. It's been a great experience. 

DEREK R.'s profile image
DEREK R. 
on Birdeye

4 years ago

Overall, I was pleased with the ending result, but the title search, for a property already under an active loan with PennyMac took far too long! 

KATHRYN D.'s profile image
KATHRYN D. 
on Birdeye

4 years ago

Johnathan Ryan and Jack L were great! The other team members who reached out to me for things seemed confused about what they were asking or would change something in the portal but not email me to check or send me the requirements. Or they changed the requirements and not tell me. 

JOHN C.'s profile image
JOHN C. 
on Birdeye

4 years ago

Fast simple easy and quick 

BENJAMIN A.'s profile image
BENJAMIN A. 
on Birdeye

4 years ago

No comment 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.