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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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JEFFERY P.'s profile image
JEFFERY P. 
on Birdeye

4 years ago

Great experience 

BRANDI P.'s profile image
BRANDI P. 
on Birdeye

4 years ago

Everyone was pleasant to work with, expectations were clear, and all my questions were answered immediately. By far my favorite experience with refinancing and home loans process. 

JEFFREY D.'s profile image
JEFFREY D. 
on Birdeye

4 years ago

Frankly provide excellent service and I very much appreciated his time and quick turnaround to questions I posed to him. I cannot say the same for the support team who was supposed to respond to questions I asked that were out of Frankys purview. No one responded to me. When I informed Frankly of what had happened he was able to get me a response to my questions while I was on the phone. Franky did a phenomenal job standing in the gap and performing excellently as a Turnaround Agent! 

Jose M.'s profile image
Jose M. 
on Birdeye

4 years ago

The time to process the loan was a little excessive but I’m assuming it was because of low rates at this time. 

CARL Schultze J.'s profile image
CARL Schultze J. 
on Birdeye

4 years ago

Pennymac was my original lender and beat all competitors’ rates, plus provided me with an easy and very streamlined application and closing process. My rate was significantly reduced with almost no legwork on my part! An exceptional experience, thanks to Pennymac! 

Michael G.'s profile image
Michael G. 
on Birdeye

4 years ago

Quick and easy refi process. 

James J.'s profile image
James J. 
on Birdeye

4 years ago

Penny Mac has been awesome the 3+ years we’ve used them. Or are they using us? Anyway just refinanced with them in record time - great rate. 

JACQUELINE W.'s profile image
JACQUELINE W. 
on Birdeye

4 years ago

Fast, efficient. Easiest refinance ever. 

KEVIN H.'s profile image
KEVIN H. 
on Birdeye

4 years ago

The customer careers great. Jessie Coral and Jennifer Ovando were both fantastic. PennyMac should be glad they’re on the team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.