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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing date was earlier than expected. Thanks!
Better communication, on-time information, and response to emails and/or phone calls.
Everything was streamlined
Jennifer was great!
messed up comms and paperwork
Our loan began with Thomas in Florida who was great and even worked on Saturday to get the paperwork processed. Then I began working with Ivonne Cordero who was so pleasant to deal with and explained everything as we went along. She kept me informed weekly and if I had any questions I would call her and discuss them. She was always available or if I left her a voice mail called me right away. I can't believe how smooth the refianancing was processed. I'm very pleased saving a $100 per month!!
Mejia was very professional and patient. Enjoyed working with him. Previously, someone did not process my loan and had to restart the process! Uy when mejia Was assigned to my account, he exhibited nothing but professionalism and patience with me. Greatly appreciated it!
Everything was smooth and easy. Answered all my questions and provided great customer service! Thank you!
Nothing else
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.