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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Maria M.'s profile image
Maria M. 
on Birdeye

4 years ago

Better communication, on-time information, and response to emails and/or phone calls. 

MARC Z.'s profile image
MARC Z. 
on Birdeye

4 years ago

Everything was streamlined 

DAVID D.'s profile image
DAVID D. 
on Birdeye

4 years ago

Jennifer was great! 

MICHAEL D.'s profile image
MICHAEL D. 
on Birdeye

4 years ago

messed up comms and paperwork 

LEOTA D.'s profile image
LEOTA D. 
on Birdeye

4 years ago

Our loan began with Thomas in Florida who was great and even worked on Saturday to get the paperwork processed. Then I began working with Ivonne Cordero who was so pleasant to deal with and explained everything as we went along. She kept me informed weekly and if I had any questions I would call her and discuss them. She was always available or if I left her a voice mail called me right away. I can't believe how smooth the refianancing was processed. I'm very pleased saving a $100 per month!! 

DIBA H.'s profile image
DIBA H. 
on Birdeye

4 years ago

Mejia was very professional and patient. Enjoyed working with him. Previously, someone did not process my loan and had to restart the process! Uy when mejia Was assigned to my account, he exhibited nothing but professionalism and patience with me. Greatly appreciated it! 

Hector H.'s profile image
Hector H. 
on Birdeye

4 years ago

Thank you for clarifying any issues at the end. 

JAMES A.'s profile image
JAMES A. 
on Birdeye

4 years ago

Everything was smooth and easy. Answered all my questions and provided great customer service! Thank you! 

Veronica G.'s profile image
Veronica G. 
on Birdeye

4 years ago

Everything was done in a timely manner. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.