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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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KIRK Z.'s profile image
KIRK Z. 
5 years ago

Excellent, professional and kept us up to date every step of the way. 

KAREN O.'s profile image
KAREN O. 
5 years ago

Everyone was very nice and called you every week or emailed you and told you what was going on and if they need anything . It went very fast without any problems would use them again. 

MATTHEW B.'s profile image
MATTHEW B. 
5 years ago

I felt like it was difficult to get in touch with them. They never answered an email I sent and I have a toddler at home so email is easier. I had to call repeatedly and finally I would get an answer. We were told to have another person at closing and then the person who came for the signing told us that wasn't necessary. I am happy the process is completed and glad that everything got situated. 

Eric C.'s profile image
Eric C. 
5 years ago

Communication, wasn’t getting updates every week. 

Shawn G.'s profile image
Shawn G. 
5 years ago

Thank you 

KATHLEEN D.'s profile image
KATHLEEN D. 
5 years ago

I was guided through the refinance process the entire way. I had support the entire time and someone was in constant communication with me. The entire process was very quick and seamless. 

Dennis S.'s profile image
Dennis S. 
5 years ago

Great rate and great refi experience....about 30 days from application to funding. Probably helped to remain with same lender for this process. 

Larry P.'s profile image
Larry P. 
5 years ago

PennyMac made the streamline of the VA loan go very easy. Marisol and Ed were very knowledgeable and helpful. Thank you! 

CLARENCE M.'s profile image
CLARENCE M. 
5 years ago

Thank you PennyMac Loan Services for providing an exceptionally smooth process in refinancing our mortgage within a two week time frame. Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.