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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Leo A.'s profile image
Leo A. 
on Birdeye

4 years ago

I happy with PennyMac since day one When we bought our house. 👍 

Charles T.'s profile image
Charles T. 
on Birdeye

4 years ago

Quick and easy. Always there when I called. Excellent customer service. 

Timothy F.'s profile image
Timothy F. 
on Birdeye

4 years ago

Quickest closing we ever had! 

Rachel B.'s profile image
Rachel B. 
on Birdeye

4 years ago

Easy closing process. 

ELMA C.'s profile image
ELMA C. 
on Birdeye

4 years ago

The service was great. The loan officer was efficient and kept me informed about very step. 

JONATHAN Y.'s profile image
JONATHAN Y. 
on Birdeye

4 years ago

Friendly representatives with good follow up and communication throughout the process. The ability to send, receive and sign documents electronically made all of the paperwork a breeze. A mobile notary came to the house, we signed and were done! I’ve used PennyMac for years and what I most like is that they do not sell my loan to another company making me have to change my electronic payments and deal with another company! 

PAULET M.'s profile image
PAULET M. 
on Birdeye

4 years ago

Amount needed at closing was incorrect. Caused me to make an additional trip to the bank and have to pay an additional $30 for a wire. Not happy about that and would like a refund of $30 for the wire. 

DAVID M.'s profile image
DAVID M. 
on Birdeye

4 years ago

Well executed 

Marc L.'s profile image
Marc L. 
on Birdeye

4 years ago

Very quick and very easy to complete the process of refinancing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.