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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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CHARLES M.'s profile image
CHARLES M. 
on Birdeye

4 years ago

My Team was fast and efficient. Also very polite and helpful. 

STEVEN W.'s profile image
STEVEN W. 
on Birdeye

4 years ago

Very pleasant experience for my first refinance PennyMac walked me through the whole process and explained anything that I didn't understand. It was great working with my Rep. 

LEON G.'s profile image
LEON G. 
on Birdeye

4 years ago

Should have a option for if I don’t want to post a review 

Emilio Ferrari G.'s profile image
Emilio Ferrari G. 
on Birdeye

4 years ago

Fire Frankie morales. 

KELLY O.'s profile image
KELLY O. 
on Birdeye

4 years ago

Frankie!!! 

CHRISTINE H.'s profile image
CHRISTINE H. 
on Birdeye

4 years ago

The weekly check-ins were extremely helpful and convenient. However, I had two questions which I communicated via email to the email address provided that were never addressed. I received the automated response indicating that my inquiry has been received aba would be processed, and yet after three or more weeks, I still never heard back and had to struggle to find a phone number which would connect me to a human in order to have my question addressed. 

DANIEL E.'s profile image
DANIEL E. 
on Birdeye

4 years ago

Great, easy experience 

DANIEL L.'s profile image
DANIEL L. 
on Birdeye

4 years ago

Had a great experience. Thank you Jennifer! 

Albert P.'s profile image
Albert P. 
on Birdeye

4 years ago

My major issue was the closing. First closing (Saturday) the closing agent did not show up. I tried to call but realized I didn't have her contact info. Jennifer setup another date, but Closing agent did not show up again. Finally, on past Sautuday the closing agent shows up but I WAS NOT told about it, Luckily I was home and the closing tookplace. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.