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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My Team was fast and efficient. Also very polite and helpful.
Very pleasant experience for my first refinance PennyMac walked me through the whole process and explained anything that I didn't understand. It was great working with my Rep.
Should have a option for if I don’t want to post a review
Fire Frankie morales.
Frankie!!!
The weekly check-ins were extremely helpful and convenient. However, I had two questions which I communicated via email to the email address provided that were never addressed. I received the automated response indicating that my inquiry has been received aba would be processed, and yet after three or more weeks, I still never heard back and had to struggle to find a phone number which would connect me to a human in order to have my question addressed.
Great, easy experience
Had a great experience. Thank you Jennifer!
My major issue was the closing. First closing (Saturday) the closing agent did not show up. I tried to call but realized I didn't have her contact info. Jennifer setup another date, but Closing agent did not show up again. Finally, on past Sautuday the closing agent shows up but I WAS NOT told about it, Luckily I was home and the closing tookplace.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.